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Darlington Building Society: Savings reviews

4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

Excellent on phone service.

5
Excellent on phone service. Simon was a great help and very informative. Reviewed on: 31st October 2025

In branch service review

5
Convenient plus offers a great range for us. Reviewed on: 31st October 2025

In branch service review

5
Excellent - friendly and very informative. Reviewed on: 31st October 2025

In branch service review

5
Everything went smoothly and I appreciated the advice given. Reviewed on: 31st October 2025

In branch service review

5
Staff are extremely helpful and suggest where savings efficiency can be improved. Reviewed on: 31st October 2025

In branch service review

5
Staff very polite and efficient. Reviewed on: 31st October 2025

In branch service review

5
Very knowledgeable about savings and polite. Reviewed on: 31st October 2025

In branch service review

5
Polite, friendly staff, well trained and communication was effective. Reviewed on: 31st October 2025

In branch service review

5
No complaints at all able the help I was given. Reviewed on: 31st October 2025

In branch service review

5
It is a friendly, easily accessible society which deals with my needs efficiently. Reviewed on: 31st October 2025

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