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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Friendly and informative. Tom was cheerful and Answered all my questions. Reviewed on: 21st November 2025

In branch service review

5
The young man dealt with my request perfectly. Reviewed on: 20th November 2025

In branch service review

5
Helpful and friendly staff, queues are sometimes lengthy (but not today). Reviewed on: 20th November 2025

In branch service review

5
Very pleased - everything explained - enjoyable experience. Please keep up the book. Reviewed on: 19th November 2025

No waiting.

5
I spoke with the Darlington 3 times yesterday and on each occasion the calls were answered almost immediately followed by such excellent service to my query Reviewed on: 19th November 2025
Harry C's avatar
Harry C

In branch service review

5
Very knowledgeable friendly and good advice. Reviewed on: 18th November 2025

In branch service review

5
Please do not give up accounts which are held in passbook format. Online banking is not for me. Reviewed on: 18th November 2025

Good regular saver rates

5
Darlington Building Society offer quite a good regular 12 month saver now. I signed up and the account was set up and funded within 24 hours. I am quite impressed by how quickly this was completed. Reviewed on: 18th November 2025
Tom M's avatar
Tom M

In branch service review

5
Good explanations, very happy with everything. Reviewed on: 17th November 2025

In branch service review

5
Website brilliant, Friendly polite professional staff. Reviewed on: 17th November 2025

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