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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,407 reviews, last reviewed 3rd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent regional Building Society. Everything is transparent. I can servive my accounts easily on line. Any problems I can visit a very near by branch. Reviewed on: 3rd March 2026
Rose's avatar
Rose

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12407)

In branch service review

5
Excellent service - staff more than helpful and make it a very easy and pleasing experience. Reviewed on: 24th October 2025

In branch service review

5
Very pleasant and friendly. Quick and efficient. Reviewed on: 24th October 2025

In branch service review

5
Louise was very helpful in explaining everything. Reviewed on: 24th October 2025

In branch service review

5
Very good and polite and always nice to people. Reviewed on: 24th October 2025

In branch service review

5
We have no problems at the Darlington. Staff are very friendly and service is very good. Reviewed on: 24th October 2025

In branch service review

5
Friendly, approachable, informative, helpful and efficient. Reviewed on: 24th October 2025

In branch service review

4
Excellent service over the years - had accounts with Darlington for over 40 years. Reviewed on: 24th October 2025

In branch service review

5
Jessica was very friendly and knowledgeable, provided great service. Reviewed on: 24th October 2025

I was having problems accessing my accounts,

5
I was having problems accessing my accounts,but Simon McCabe from branch support was excellent in his help and patience towards resolving my problem. As customer service he was absolutely outstanding Reviewed on: 23rd October 2025
Trevor G's avatar
Trevor G

Excellent customer service in the bishop auckland br...

5
Excellent customer service in the bishop auckland branch. Friendly and welcoming service!!! Will definitely be back in the future Reviewed on: 23rd October 2025

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