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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Very quick and efficient service. Reviewed on: 17th November 2025

In branch service review

5
Customer service excellent, Clear product information. Reviewed on: 17th November 2025

In branch service review

5
Nicola was very efficient - explained everything clearly. Reviewed on: 17th November 2025

In branch service review

5
Very helpful, knowledgeable staff. Walked me through starting and efficient with no fuss. Reviewed on: 17th November 2025

In branch service review

5
I like the fact that you can come in and talk to a real person face to face. The Staff are always friendly and helpful. Reviewed on: 17th November 2025

In branch service review

5
Very impressed with the efficiency of the appointment, and highly satisfied. Reviewed on: 17th November 2025

In branch service review

5
Very clear information, very helpful. Reviewed on: 14th November 2025

In branch service review

5
Very friendly staff very helpful. Reviewed on: 14th November 2025

In branch service review

5
Everything was straightforward and easily understood. Reviewed on: 13th November 2025

In branch service review

5
Always friendly staff - was able to open an account when I popped into branch. Reviewed on: 13th November 2025

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