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Darlington Building Society: Savings reviews

4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Very helpful service to set up my daughter's savings account. Online service available too. Reviewed on: 31st October 2025

In branch service review

5
Always friendly and on the high street. Reviewed on: 31st October 2025

In branch service review

5
Excellent service, very helpful and professional. Reviewed on: 31st October 2025

In branch service review

5
Easily understood details of ISA. Reviewed on: 31st October 2025

In branch service review

5
Quick and straight to the point. Polite too. Reviewed on: 31st October 2025

In branch service review

5
The assistant dealt with my ISA appllication and explained the product's interest and conditions. Reviewed on: 31st October 2025

In branch service review

5
All of the advice was helpful. The benefits were clearly explained and I was able to make informed decisions about my savings. Reviewed on: 31st October 2025

In branch service review

5
My needs were met as I wanted. Friendly seervice and everything explained to help my savings with the account I was opening. Reviewed on: 31st October 2025

In branch service review

5
Could have been told tht I needed ID when I booked the appointment. Reviewed on: 30th October 2025

In branch service review

5
Friendly, approachable and knowledgeable. Reviewed on: 30th October 2025

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