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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Helpful, information given, told clearly what is being signed up for, and they were friendly. Reviewed on: 30th October 2025

In branch service review

5
Louise was so friendly and had so much knowledge. Reviewed on: 29th October 2025

In branch service review

5
Very clearly explained. Pleasant staff. Easy to talk to. Answered all my questions. Reviewed on: 29th October 2025

All the staff are very helpful, Jasmine is knowledge

5
All the staff are very helpful, Jasmine is knowledge Reviewed on: 28th October 2025

Don't think about it - do it!

5
I was struggling to navigate the website to open a new ISA. I called the online customer service and spoke to a very nice chap called Simon. He stayed on the phone during the entire process and talked me through page by page. He was amazing and I can't thank him enough. Reviewed on: 28th October 2025
Elaine W's avatar
Elaine W

In branch service review

5
Staff always pleasant and helpful. Reviewed on: 28th October 2025

In branch service review

5
I like that it is not all online and you can talk to someone. Good ISA. Reviewed on: 28th October 2025

In branch service review

5
Good personal attention, especially from Head Office. Reviewed on: 28th October 2025

In branch service review

5
The individual attention is very good indeed. Reviewed on: 28th October 2025

In branch service review

5
Everything explained fully, very enjoyable appointment. Reviewed on: 28th October 2025

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