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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Friendly and staff have a considerate manner. Reviewed on: 28th October 2025

In branch service review

4
Variety of accounts available which is good. Online customer service could be better. Reviewed on: 27th October 2025

In branch service review

5
Great staff, always friendly and helpful. Reviewed on: 27th October 2025

In branch service review

5
Staff friendly and experienced. Like that there are branches and available/open in order to business face-to-face. Reviewed on: 27th October 2025

In branch service review

4
Like having passbooks for savings. Reviewed on: 27th October 2025

In branch service review

5
Great knowledge and customer service. Friendly and informative. Reviewed on: 27th October 2025

In branch service review

5
Always had a positive experience. Finding time to visit the branch when it's open is difficult. Reviewed on: 25th October 2025

In branch service review

5
Treated well as individual people and as a couple. Appreciate dealing with a person and in person and that this is an ongoing option. Details explained clearly. Reviewed on: 25th October 2025

In branch service review

5
Prompt, friendly, informative, good product. Most importantly there is a physical local branch and a person to talk to. Reviewed on: 25th October 2025

In branch service review

5
I was made to feel very welcome. Everything was explained very well and all my questions were answered. A very friendly and informative experience. Reviewed on: 25th October 2025

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