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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,409 reviews, last reviewed 4th Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local Branch It’s nice to have a local branch to call into. The staff are extremely friendly and very helpful. Reviewed on: 4th March 2026
Jillian B's avatar
Jillian B

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12409)

In branch service review

5
Easily accessible in town centre. Appointment time kept to no waiting. Friendly assistance. Reviewed on: 17th October 2025

In branch service review

5
I like to come to the branch in person. I prefer to been face to face when it comes to my savings account. The staff are always pleasant and helpful. Reviewed on: 17th October 2025

In branch service review

5
Very professional service from Molly. Reviewed on: 17th October 2025

In branch service review

5
Molly very helpful, clearly explained products and process. Reviewed on: 17th October 2025

In branch service review

5
Its nice to have face to face interaction. Reviewed on: 17th October 2025

In branch service review

5
I have been with the DBS for quite a few years and I am very happy here. The staff are always pleasant and a joy to chat with. Reviewed on: 17th October 2025

Great open experience

5
Very good polite informative and factual service Reviewed on: 16th October 2025

In branch service review

5
Straight forward very helpful, pleasant young lady, knowledgeable. Reviewed on: 15th October 2025

In branch service review

5
Always friendly staff. Maybe the allowed about taken out at a time could be increased, instead of having to order it. Reviewed on: 15th October 2025

In branch service review

5
Very helpful and excellent all round service. Reviewed on: 15th October 2025

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