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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Friendly experience and everything was sorted pretty fast. Reviewed on: 24th October 2025

In branch service review

5
Excellent service - staff more than helpful and make it a very easy and pleasing experience. Reviewed on: 24th October 2025

In branch service review

5
Very pleasant and friendly. Quick and efficient. Reviewed on: 24th October 2025

In branch service review

5
Louise was very helpful in explaining everything. Reviewed on: 24th October 2025

In branch service review

5
Very good and polite and always nice to people. Reviewed on: 24th October 2025

In branch service review

5
We have no problems at the Darlington. Staff are very friendly and service is very good. Reviewed on: 24th October 2025

In branch service review

5
Friendly, approachable, informative, helpful and efficient. Reviewed on: 24th October 2025

In branch service review

4
Excellent service over the years - had accounts with Darlington for over 40 years. Reviewed on: 24th October 2025

In branch service review

5
Jessica was very friendly and knowledgeable, provided great service. Reviewed on: 24th October 2025

I was having problems accessing my accounts,

5
I was having problems accessing my accounts,but Simon McCabe from branch support was excellent in his help and patience towards resolving my problem. As customer service he was absolutely outstanding Reviewed on: 23rd October 2025
Trevor G's avatar
Trevor G

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