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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

Excellent customer service in the bishop auckland br...

5
Excellent customer service in the bishop auckland branch. Friendly and welcoming service!!! Will definitely be back in the future Reviewed on: 23rd October 2025

In branch service review

4
Good customer service, always easy to deal with. Reviewed on: 23rd October 2025

In branch service review

5
Everything was straightforward and easily understood. Reviewed on: 23rd October 2025

In branch service review

4
Difficulty with transactions/card machine in the past. Reviewed on: 23rd October 2025

In branch service review

5
Opening hours are extremely hard to attend - cannot get in a branch when working full-time. Either one day open late or early would be extremely helpful. Reviewed on: 23rd October 2025

In branch service review

5
Always friendly staff - I was able to open an account when I popped into branch. Reviewed on: 23rd October 2025

In branch service review

5
Good experience, friendly and efficient. Reviewed on: 22nd October 2025

In branch service review

5
Quick efficient service. All fully explained by personable staff. Reviewed on: 22nd October 2025

In branch service review

5
Quick service today - helpful, friendly staff. Clean warm reception area. Reviewed on: 22nd October 2025

In branch service review

5
Staff are very helpful, professional and pleasant. Reviewed on: 22nd October 2025

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