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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Excellent customer service. Efficient, friendly and helpful personal attention. Reviewed on: 7th November 2025

In branch service review

5
Lovel the customer service. Excellent staff. Reviewed on: 7th November 2025

In branch service review

5
Always polite and helpful when we visit the branch. Reviewed on: 7th November 2025

In branch service review

5
Always happy to help if needed, always update me on my interest. Reviewed on: 7th November 2025

In branch service review

5
Very friendly staff and very helpful. Reviewed on: 7th November 2025

In branch service review

5
Very good customer care and service by all staff. Reviewed on: 7th November 2025

In branch service review

5
Excellent supportive service from Louise. Gave me good option to consider. Reviewed on: 7th November 2025

In branch service review

5
Staff are very kind, approachable, respectful. Staff very knowledgeable and especially considerate. Reviewed on: 7th November 2025

In branch service review

5
Like that it has a branch in Stockton and I can go in and talk to a person. Reviewed on: 7th November 2025

In branch service review

5
Very helpful and considerate, made me glad I came here. Reviewed on: 7th November 2025

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