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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Redcar branch review

5
Option to bank in shop or online, Interest rate could be better Reviewed on: 24th January 2021
Redcar branch customer's avatar
Redcar branch customer

Guisborough branch review

4
Having two (distancing would not be a problem in the Guis branch) staff the deal with customers rather than haveing 89 year olds like myself sometimes having to wait up to 15 minutes + outside in the cold and often wet. Reviewed on: 24th January 2021
Guisborough branch customer's avatar
Guisborough branch customer

Tubwell Row branch review

5
Clear and concise information on forms. Detailed and relevant information explained at appropirate level by Mr. Swainston Reviewed on: 24th January 2021
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Bishop Auckland branch review

5
I like personal contact/service. Lauren was professional yet personable, good efficient service Reviewed on: 24th January 2021
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Middlesbrough branch review

5
Customer service advisors are very nice when you phone very polite and helpful Reviewed on: 24th January 2021
Middlesbrough branch customer's avatar
Middlesbrough branch customer

Tubwell Row branch review

5
Still struggling with lack of weekend opening hours and accessability during Covid restrictions Reviewed on: 23rd January 2021
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Stockton branch review

5
Always cheerful when I come in when problem with payment staff helped Reviewed on: 23rd January 2021
Stockton branch customer's avatar
Stockton branch customer

Northallerton branch review

5
Excellent service on closing account x 2 following probate and setting up a POA on spanses account. Called ahead and all prepared on arrival. Reviewed on: 23rd January 2021
Northallerton branch customer's avatar
Northallerton branch customer

Redcar branch review

5
I'm highly satisfied with Darlington and it's staff Reviewed on: 23rd January 2021
Redcar branch customer's avatar
Redcar branch customer

Barnard Castle branch review

5
Services are fine, opening hours could be better Reviewed on: 23rd January 2021
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Barnard Castle branch customer

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