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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Tubwell Row branch review

5
Always friendly and sort out my problems. Very helpful for mum's affairs as well Reviewed on: 25th January 2021

Tubwell Row branch review

5
Customer service is always lovely Reviewed on: 25th January 2021

Tubwell Row branch review

5
All staff and service is very good Reviewed on: 25th January 2021

Redcar branch review

5
Nothing, perfectly happy with the account as it is. Best interest rate for my daughters savings Reviewed on: 25th January 2021

Barnard Castle branch review

5
Online banking team (Christie) were very helpful, friendly and patient. So nice to deal with "real people" Reviewed on: 25th January 2021

Bishop Auckland branch review

5
Very speedy process to oepn the acocunt and friendly helpful staff when I had a query Reviewed on: 25th January 2021

Bishop Auckland branch review

4
Online banking would be preferable to dealing via post/branch Reviewed on: 25th January 2021

Tubwell Row branch review

4
Sometimes quite hard to get on the telephone, Always on answer phone Reviewed on: 24th January 2021

Tubwell Row branch review

5
Always excellent service, especially at this time as I deal with my mum's account also Reviewed on: 24th January 2021

Redcar branch review

5
It's local, easy to get too, with friendly, helpful staff. Supports local projects, charities and causes Reviewed on: 24th January 2021

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