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Dudley Building Society: Savings reviews

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4.88
Based on 3,242 reviews, last reviewed 21st Feb 2025
4% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Effective first class prompt attention to deta Effective first class prompt attention to deta Reviewed on: 21st February 2025
Harry D's avatar
Harry D

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
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Mrs Ducks
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3242)

Review of the Dudley Building Society, Savings:

Megan excellent, the Branch service is disappointing.

4
I found Megan very helpful, though was not informed about the need for a Passbook in setting up a Trust savings account. I was also disappointed that despite stating that a payment needed to be made to HMRC by the 31/01/25, confirmation that the account was open was sent to me by 2nd class post on the 7th January, arriving on the 12th. Megan then informed me that the passbook was to be sent by 1st Class post together with a return envelope. It arrived today, 24th January having been sent 2nd class by a Branch office, without a prepaid envelope. Georgia is now sending me the prepaid envelopes. Reviewed on: 24th January 2025
Jeremy R's avatar
Jeremy R

In branch service review

5
Fantastic service and friendly staff. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Appointment made and then seen on time - friendly and helpful. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Kate helped us in setting up a new account right at the counter. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Brilliant service as normal. Go out of their way to please customers. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Came into branch to do various transactions and service was so good and very helpful. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Easy experience, very professional. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Excellent service. Tracy was most helpful. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Staff always very friendly and most helpful, I've been a customer for many years!. Reviewed on: 26th October 2024
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Verified Member

In branch service review

5
Helpful and made the process straightforward and quick. Reviewed on: 26th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very quick to get an appointment. Very nice to be able to see someone face-to-face. Reviewed on: 26th October 2024
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Verified Member

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