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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.88
Based on 3,161 reviews, last reviewed 29th Jan 2025
52% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Telephone service. I rang yesterday about a lost passbook. The call was answered quickly and efficiently with no multi-level menu and a new passbook was with me this mor... Read more Reviewed on: 29th January 2025
David R's avatar
David R

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
Mrs Ducks's avatar
Mrs Ducks
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3161)

Review of the Dudley Building Society, Savings:

Excellent rate & service

5
Excellent fixed rate 4.4% savings account for 18 months. Knowledgeable and professional but friendly service on the phone to help open the account. Documents and passbook sent promptly. Highly recommended. Reviewed on: 21st December 2024
Delighted customer's avatar
Delighted customer

In branch service review

5
A professional and knowledgeable visit to branch with most helpful and friendly advice. Reviewed on: 27th December 2024

In branch service review

5
Nothing to improve, the help and advice given to me today was excellent. Reviewed on: 27th December 2024

In branch service review

5
Great access to real people who could answer everything quickly. Reviewed on: 27th December 2024

In branch service review

5
I like being able to speak to someone. Reviewed on: 27th December 2024

In branch service review

5
A local branch to go into with friendly staff and having passbooks for accounts. Reviewed on: 27th December 2024

In branch service review

5
Very efficient with good explanations. Reviewed on: 27th December 2024

In branch service review

5
Good to have a face-to-face appointment, very informative and friendly. Reviewed on: 27th December 2024

In branch service review

5
The account reviewed today was a sensitive matter. Kerry was very pleasant, empathetic and efficient by having all the paperwork pre-prepared to help ease the situation. This was greatly appreciated. Reviewed on: 27th December 2024

In branch service review

5
Superb advice. Very well explained. Excellent, first class service. Love the passbooks. Reviewed on: 27th December 2024

In branch service review

5
Great customer service, always helpful, lovely staff. Lindsey is always so friendly and helpful. Reviewed on: 24th December 2024

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