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Dudley Building Society: Savings reviews

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4.88
Based on 3,415 reviews, last reviewed 15th Apr 2025
64% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The communication by Dudley Building Society is absolutely awesome. They are quick to respond and are so helpful if you come across a problem. I feel ... Read more Reviewed on: 15th April 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

2

A great value 120day account has been penalised with... A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application pa... Read more Reviewed on: 8th March 2025
Mhanners's avatar
Mhanners
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3415)

Review of the Dudley Building Society, Savings:

We now live in a modern age.

3
I need to perform a simple task of updating my address details. In a world where we have numerous communication methods I would have thought we would have moved on from being told to write a letter, put a stamp on it and pop it in the post. A needless expense and inconvenience. Easier to close the account. Reviewed on: 9th March 2025
Steve W's avatar
Steve W

In branch service review

5
Very helpful, caring, patient staff. Reviewed on: 19th March 2025

In branch service review

5
Staff friendly, helpful and professional. I like being able to telephone the branch. Reviewed on: 19th March 2025

In branch service review

5
Very efficient, answered all of our questions. Reviewed on: 19th March 2025

In branch service review

5
Excellent customer service from Julie - would recommend to others. Reviewed on: 19th March 2025

In branch service review

5
Very friendly, helpful and efficient service. No improvements needed. Reviewed on: 19th March 2025

In branch service review

5
Updated my account and contact details. It was a very simple and easy process. Reviewed on: 19th March 2025

In branch service review

4
Some missing options within the maturity reinvestment paperwork, and I think you should review using Royal Mail. Reviewed on: 19th March 2025

In branch service review

5
Excellent customer service, they could not have been more helpful or pleasant to deal with. Reviewed on: 19th March 2025

Great eco friendly experience.

5
Great eco friendly experience. I needed somewhere safe to place a small amount of savings and I was pleased to be able to use a traditional building society Reviewed on: 14th March 2025
Building SocietyFan's avatar
Building SocietyFan

In branch service review

5
I always find the staff very helpful when I visit the branch. Reviewed on: 14th March 2025

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