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Dudley Building Society: Savings reviews

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4.87
Based on 3,557 reviews, last reviewed 18th Jul 2025
76% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Efficient friendly staff when I enquired about openi... Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old ... Read more Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
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Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3557)

Kingswinford Branch Review

5
Friendly staff, convenient location Reviewed on: 2nd August 2018
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Kingswinford Branch

Kingswinford Branch review

5
The staff are welcoming, polite and engaging when I come to see them about opening an account. Jane and Lisa were on the day I cam in. Jenny actually opened my account and was very good at explaining everything to me. Reviewed on: 31st July 2018
Kingswinford Branch customer's avatar
Kingswinford Branch customer

Dudley Branch review

5
In relation to paper/ink wastage. The Terms & Conditions and new GDPR paperwork could be emailed to customers with a tick box at the end to confirm receipt and reading of the document. Reviewed on: 22nd July 2018
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Dudley Branch customer

Perton Branch review

5
The staff are always very friendly, helpful and polite and cannot do enough for you, to ensurte that your needs are met at all times in as prompt a manner as possible. Reviewed on: 15th July 2018
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Perton Branch customer

Gornal Wood Branch review

5
Branch is local / works efficiently. Pleasant, helpful, knowledgeable staff. Maybe increased rates would be better. Reviewed on: 30th June 2018
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Gornal Wood Branch customer

Kingswinord Branch review

5
Excellent customer service. I find the staff helpful and very friendly. Reviewed on: 23rd June 2018
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Kingswinord Branch customer

Gornal Wood Branch review

4
Friendly staff and efficient customer service. Reviewed on: 14th June 2018
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Gornal Wood Branch customer

Gornal Wood Branch review

5
The lady who attended to us was very helpful. Reviewed on: 7th June 2018
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Gornal Wood Branch customer

Gornal Wood Branch review

5
Friendly staff and good service too Reviewed on: 1st June 2018
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Gornal Wood Branch customer

Brierley Hill Branch review

5
Everything is friendly and good. Reviewed on: 30th May 2018
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Brierley Hill Branch customer

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