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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3182 reviews)

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4.88

Based on 3,182 reviews, last reviewed 6th Feb 2025

44% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

User Friendly Website. I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with ve... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3182)

Review of the Dudley Building Society, Savings:

Best I could find for a Trust Account

Used DBS for a Trust Account and not only were they the most accommodating of this need but were always easily reached on the telephone where one quickly got through to a real person. Only drawback was that it was a passbook account. Reviewed on: 5th January 2025

User Friendly Website.

I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with very helpful, knowledgeable and friendly advisors. Competitive rates of interest too. An all round very good experience. Reviewed on: 6th February 2025

Happy so far, easy to set account up

Happy so far, easy to set account up Reviewed on: 6th February 2025

Good rates of interest for savers.

Good rates of interest for savers. Easy to talk over the telephone. Small Building Society Reviewed on: 5th February 2025

Good direct friendly telephone and cyber connection...

Good direct friendly telephone and cyber connections facilitating excellent customer engagement. Staff knowledgeable about products ,customer focused and not tick box performance driven. Reviewed on: 5th February 2025

I like using my online account

I like using my online account because it's easy to use. Customer service is really friendly. Reviewed on: 5th February 2025

Good easy access account.

I have an instant-access savings account with the Dudley BS which I operate online. I've had no problems with it and it gives a good rate of interest. I don't live in the area of the Dudley BS's branches, so I've no face-to-face experience. However, I had a query which I resolved by phone. The advisor was well-mannered and helpful. Reviewed on: 5th February 2025

Easy to use with great rates

Easy to use with great rates. Real people with no bots!! Reviewed on: 5th February 2025

Stourbridge office

Disappointed that you closed Stourbridge a few yes ago. Whilst a bit of a pain then go to Kingswinford,the staff are very helpful. Reviewed on: 5th February 2025

I rate Dudley building society as excellent but as I...

I rate Dudley building society as excellent but as I am filling out this survey I am waiting on the phone (8 mins so far) and feel my call should be answered sooner than this Reviewed on: 5th February 2025

Very informative web based info.

Very informative web based info. Easy to navigate and find the info required. Reviewed on: 4th February 2025

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