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Ecology Building Society: Savings reviews

Name: Savings
Rating: 4.91 (564 reviews)

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4.91

Based on 564 reviews, last reviewed 10th Feb 2025

17% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Excellent Customer Service & Ethical Savings I have been a saver with Ecology Building Society for a number of years. Their customer service is second to none: they are genuine and friendly and ... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Awful online presence Outdated online offering, way to longwinded application process, living in the pst Reviewed on: 4th April 2022

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About this product

Ecology Building Society savings reviews can help you to find out more about life at Ecology Building Society. How easy is it to contact Ecology Building Society? And how friendly are they? Our Ecology Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Ecology Building Society Savings reviews (564)

Review of the Ecology Building Society, Savings:

Savings for good - slow but steady!

The Ecology Building means savings are invested in positive change- although it’s definitely ‘slow banking’ over things like withdrawals, changing address, paper statements etc, this is a positive thing for me - my savings stay earning interest because I can’t quickly dip into them ! It takes 1-2 days. Customer service on the phone is good - they arranged an end of day Faster Payment when it was flagged for security, within 2hrs for house move. Good interest rates, only improvement is an app which is coming soon! Reviewed on: 29th November 2024

Great services and great customer experience

I've been with Ecology for quite a few years and I always come away from any dealings with them feeling positive - which is more than I can say for other financial institutions. I've always had the impression that they really care about their customers, and the quality and efficiency of their service, as well as prioritising people and planet with the way they operate. I feel like I can relax knowing that they're doing their best for me, even in these challenging times. Reviewed on: 8th April 2021

Ethical and efficient

I have been saving with the EBS since 2003. For all of that time I have had their Eco-60 savings account and in the past I have also invested in their Earthsaver Bond. Over the years I have paid in and withdrawn from my account and all transactions have been done efficiently. I have also attended some AGMs which are informative and enjoyable. Reviewed on: 8th April 2021

Well used resources

I am very pleased that the money that I have with the Ecology Building Society is used for ethical purposes. Reviewed on: 8th April 2021

an excellent ethical high quality service building society

I have had savings accounts with the EBS for about twenty years. The service has always been personal and excellent, with good rates of interest. I chose the EBS because it is ethical and working to promote environmental sustainability in every aspect of its work - not only the services it provides, but in how it provides those services . Reviewed on: 8th April 2021

A good place to put your money.

I've been a member of the Ecology for more than twenty years. They offer consistently decent, straightforward savings accounts and excellent customer service: you feel you genuinely are treated as an individual. Their publicity and advertising material avoids the over-heated hype and the slyly ingratiating style of so many financial institutions. And, as a saver, it's good to know that your money is helping support imaginative, green, building and renovation works across the country. Finally, it's worth noting that while the Ecology's senior management are not underpaid, they don't receive the obscenely inflated salaries awarded to the executives of most UK mutuals. I suspect that's something that a lot of the Ecology's members appreciate. Reviewed on: 8th April 2021

Friendliness and flexibility

The staff are so friendly when I ring the offices and arrange transactions in my account. Reviewed on: 8th April 2021

Friendly, good interest rates

They answer the phone very quickly and are very friendly. Accounts have decent interest rates and I like knowing my money is going to a good cause. Reviewed on: 7th April 2021

Good interest rates and service over the phone.

I had to withdraw some of my savings and the person I talked to was friendly and helpful Reviewed on: 7th April 2021

A very easy way to try and make a difference

Ecology provide a fairly unique service to UK banking customers and I am very happy with how they have treated me over the last 15+ years. I wish more banks would follow in their ethical footprints. They are very friendly and very inclusive AGM's. Ecology always provide simple ways to help make a difference in the challenge against climate change Reviewed on: 7th April 2021

Quick with decent interest and great newsletter

Quick with decent interest and great newsletter I have been a saver with the Ecology for over ten years, holding a savings account and more recently, taking out a cash is a. The society is small but well managed by a dedicated hands on team whom we pay normal salaries and benefits to without the city of London :bs. There is constantly more demand for savings inflow and thr board have been very careful to slow the rate of mortgage growth to reflect demand and continue paying pre crisis interest rates. Easy to deal with paper forms in post, by phone or online. I attended one AGM, a good few years ago when it was in my locale (I'm London based) and greatly enjoyed it. Reviewed on: 7th April 2021

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