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Ecology Building Society: Savings reviews

Name: Savings
Rating: 4.91 (564 reviews)

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4.91

Based on 564 reviews, last reviewed 10th Feb 2025

17% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Excellent Customer Service & Ethical Savings I have been a saver with Ecology Building Society for a number of years. Their customer service is second to none: they are genuine and friendly and ... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Awful online presence Outdated online offering, way to longwinded application process, living in the pst Reviewed on: 4th April 2022

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About this product

Ecology Building Society savings reviews can help you to find out more about life at Ecology Building Society. How easy is it to contact Ecology Building Society? And how friendly are they? Our Ecology Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Ecology Building Society Savings reviews (564)

Review of the Ecology Building Society, Savings:

Savings for good - slow but steady!

The Ecology Building means savings are invested in positive change- although it’s definitely ‘slow banking’ over things like withdrawals, changing address, paper statements etc, this is a positive thing for me - my savings stay earning interest because I can’t quickly dip into them ! It takes 1-2 days. Customer service on the phone is good - they arranged an end of day Faster Payment when it was flagged for security, within 2hrs for house move. Good interest rates, only improvement is an app which is coming soon! Reviewed on: 29th November 2024

The best

Without doubt the most professional, helpful and ethical financial institution that I have ever dealt with. Reviewed on: 7th April 2021

Saving and supporting

I know my money is safe and that it is used to enable and support initiatives I believe in. I have had accounts for many years and am proud to be a part of Ecology community Reviewed on: 7th April 2021

Ecology and ethics personified

I've been a member for over 18 years and pleased to support a financially viable business ahead of its time in terms of its core principals of ethical savings and lending criteria. This was, and continues to be, alongside its ethos of facilitating the improvement and maintenance of our ecological footprint. Ecology's administrative staff are always courteous, helpful and it is a real bonus to be able to speak to someone in person rather than the ubiquitous online interactions. Reviewed on: 7th April 2021

Friendly personal service

Easy to deal with, great staff knowledge of products. Reviewed on: 7th April 2021

Ethical and excellent customer service

Have been with ecology 20+yrs mortgage for a windmill conversion, savings for children, isa for myself, ethical, local, personal and caring - really caring. Customer services 100% Reviewed on: 7th April 2021

The only financial organisation I trust

They share the same ethical beliefs and practices we do. Reviewed on: 7th April 2021

Great savings great products

I increased my monthly saver account and went online and all went incredibly well. Staff were on hand to help me out when there was a password glitch and I couldn’t recommend them highly, especially when their pioneering work in changing the housing stock towards much greater sustainability. Reviewed on: 7th April 2021

These people have been family friends since 1984.

Apart from the feeling of success that comes with knowing that your money is helping with the climate crisis, rather than the reverse, Ecology is unsurpassed for being there to help you. They have been known to 'phone this house to make a huge effort to get my income tax payment made before I was penalised for lateness; although of course it meant taking money out of their account. They always answer the 'phone promptly. And, though I have chosen "Savings" as my topic, this was the building society that would give me, as a single parent, a mortgage on a smallholding when nobody else would. It's always encouraging to see in the newsletter the homes and families that have been supported to live sustainably; but these are people who have put thier money where their mouth is, and constructed a sustainable office building - a beacon for us all. Reviewed on: 7th April 2021

Good ethical and helpful

I have recently taken out 2 saving products and found the whole process quick and efficient. I was attracted by their ethics and competitive rates Reviewed on: 7th April 2021

Fair return and inspiring impact

Ever since I opened my Ecology Building Society savings account I have been impressed. They have continued to give me a fair return on my savings with their 90 Day Notice account at time of unprecedented low savings rates, rewarding me for my customer loyalty and, through their tiered interest rates, for the value of my savings. My experience of their customer service has also been very good from the get go. I love being able to support lending to eco-build and retrofit projects through my savings and am inspired by the stories I read about the Building Society's mortgage customers. It's also great to see the social equity and cohesion fostered through their projects. The communications I receive are very engaging - it's very rare for me to read bank and building society reports but I read theirs! I hope that the Ecology Building Society continues to grow so that it's postive impact can be even bigger. Reviewed on: 7th April 2021

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