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Evolution Money: Homeowner Loan reviews

4.75
Based on 444 reviews, last reviewed 22nd Aug 2024
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Latest highest rating:

5

Easy and fast with good customer service Easy and fast with good customer service Reviewed on: 22nd August 2024
Stephen n's avatar
Stephen n

Latest lowest rating:

1

Rates way too expensive. Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone ... Read more Reviewed on: 29th July 2024
Heidi E's avatar
Heidi E

About this product

Evolution Money Homeowner Loan reviews (444)

Review of the Evolution Money, Homeowner Loan:

Application process great, account management lacking.

4
Very helpful and friendly to talk to and understood my situation well. The application process was a little more complicated than I expected and took some time to get everything sorted, but considering the checks required and the circumstances of the loan I was taking out, this was all understandable in hindsight. Everyone I spoke to was very helpful along the way though, so I was never left not knowing what to do or why I needed to do it. The only major downside really is there doesn't seem to be a way of tracking my loan, seeing how much is left to pay off or what's already been paid etc, outside of contacting them via phone. I would like this side of things to be a little more transparent and easy to access online, or via an app etc. so I can more easily track what I've paid and what I have left to pay etc. Reviewed on: 13th June 2024
Reply from Evolution Money Thank you for your honest feedback. We’re committed to improving. We’re happy you had a good overall experience. Thanks for sharing! Response date: 13th June 2024
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Evolution Money

Easy and fast with good customer service

5
Easy and fast with good customer service Reviewed on: 22nd August 2024
Reply from Evolution Money Your positive feedback means a lot to us. Thank you! Response date: 2nd April 2025
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Evolution Money

Rates way too expensive.

1
Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone in person . Put us in financial crisis. Reviewed on: 29th July 2024
Reply from Evolution Money Hi Anna, we appreciate your honest review. Your input helps us grow and improve. If you could reach out to us on [email protected] with more details and we can look into this for you. Thank you. Response date: 31st July 2024
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Evolution Money

Speedy service and good customer service

5
Speedy service and good customer service Reviewed on: 23rd June 2024
Reply from Evolution Money Thanks for your review! We’re happy you had a good experience. Response date: 2nd April 2025
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Evolution Money

Respectful and helpful from start to finish

4
My experience was very good, the staff where polite and worked with me in times of stress to me. I'm pleased with this company and would recommend it to anyone. Reviewed on: 20th June 2024
Reply from Evolution Money Delighted to hear you’re satisfied with our service. Thank you! Response date: 2nd April 2025
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Evolution Money

wholesomwe

4
wonderfully helpfull and satisfactory Reviewed on: 19th June 2024
Reply from Evolution Money We appreciate your positive feedback. Thanks for choosing Evolution Money! Response date: 2nd April 2025
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Evolution Money

Secured Loan

5
A straight forward, efficient and understanding approach to helping customers with a good outcome Reviewed on: 18th June 2024
Reply from Evolution Money Thank you for your kind words! We’re glad to hear you had a great experience. Response date: 2nd April 2025
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Evolution Money

So friendly and helpful

5
I was extremely nervous but they managed to calm my nerves by being lovely and felt more like chatting to a friend rather a lender! Such lovely people Reviewed on: 17th June 2024
Reply from Evolution Money Thank you for your kind words! We’re glad to hear you had a great experience. Response date: 17th June 2024
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Evolution Money

Due diligence was top notch, ensuring everything was...

5
Due diligence was top notch, ensuring everything was in place, and getting all necessary information in a timely manner. Reviewed on: 16th June 2024
Reply from Evolution Money We appreciate your positive feedback. Thanks for choosing Evolution Money! Response date: 17th June 2024
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Evolution Money

Personal aproach

5
It was like the old times, more personal, instead entering my details in a computer, I have to give more information and I have lots to answer but it was worth it. Reviewed on: 16th June 2024
Reply from Evolution Money Delighted to hear you’re satisfied with our service. Thank you! Response date: 17th June 2024
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Evolution Money

Amazing service

5
Great understanding and knowledgeable advisors Reviewed on: 16th June 2024
Reply from Evolution Money Thanks for your review! We’re happy you had a good experience. Response date: 17th June 2024
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Evolution Money

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