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Evolution Money: Secured loan reviews

Name: Secured loan
Rating: 4.72 (936 reviews)

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4.72

Based on 936 reviews, last reviewed 16th Jul 2026

397% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Loan made easy Very easy and friendly to use when you feel vulnerable Reviewed on: 16th July 2026

Latest lowest rating:

1

Unprofessional I have heard nothing at all for weeks now. I find this very unprofessional. There has been no communication at all. I have even left a message asking ... Read more Reviewed on: 5th July 2026

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About this product

Evolution Money specialise in providing tailored secured homeowner loans.

You can borrow from £5,000 to £105,000 with terms from three to 20 years. Check your eligibility for an Evolution Money secured loan without any impact on your credit score.

Evolution Money reviews help you find out what it’s really like to be a customer. If you’ve used Evolution Money before, you can also leave a review and share your experience.

Review Evolution Money: Secured loan now

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Evolution Money Secured loan reviews (936)

Very speedy process with excellent communication and...

Very speedy process with excellent communication and support throughout. Would definitely ise again. Reviewed on: 12th July 2026

Reply from Evolution Money We’re pleased you had a good experience. Thank you for your feedback! Response date: 13th July 2026

Excellent

Excellent service throughout my application and still are very supportive Reviewed on: 12th July 2026

Reply from Evolution Money Thank you for your kind words and support. We’re delighted you’re happy! Response date: 13th July 2026

If needed I’d use again

From start to finish the process was easy, advisors were quick with replies. Loading all required documentation was was simple Reviewed on: 12th July 2026

Reply from Evolution Money Your positive review made our day. Thank you! Response date: 13th July 2026

Very pleased, would recommend!

Evolution made the whole process very straight forward & were easy & professional to deal with. Reviewed on: 12th July 2026

Reply from Evolution Money We appreciate your feedback and are glad you’re satisfied. Thanks! Response date: 13th July 2026

From the very beginning of the process, I found the...

From the very beginning of the process, I found the whole experience to be professional, straightforward and far less stressful than I had anticipated. Taking out a secured loan is a significant financial decision, so it was important to me that I felt informed and supported throughout every stage. The team did an excellent job of explaining the process clearly, answering my questions patiently and making sure I understood everything before moving forward. Communication was one of the strongest aspects of my experience. I was kept updated regularly, and whenever I needed clarification, someone was available to help. I never felt rushed or pressured into making a decision, which gave me confidence that my circumstances were being considered rather than me simply being treated as another application. The application process itself was well organised and efficient. While there were documents and checks required, everything was explained in advance so I knew exactly what was needed. Any requests for additional information were communicated clearly, which helped keep the process moving smoothly. The team were proactive in keeping me informed of progress, and I always felt reassured that my application was being handled professionally. I particularly appreciated the friendly and approachable attitude of everyone I dealt with. Every member of staff was polite, knowledgeable and genuinely willing to help. They took the time to explain the different stages and were transparent about costs, timescales and what to expect, which made a potentially daunting process much easier to navigate. Overall, I have been very impressed with the level of customer service I received. The experience was efficient, transparent and handled with professionalism from start to finish. I would have no hesitation in recommending the company to anyone considering a secured loan, especially if they value clear communication, honesty and supportive customer service. Thank you to everyone involved for making what could have been a stressful experience feel straightforward and well managed. Reviewed on: 12th July 2026

Reply from Evolution Money Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that you found the process professional, straightforward and well communicated throughout. Taking out a secured loan is an important financial decision, so it's great to know our team helped you feel informed and supported at every stage. Your comments about the communication, transparency and professionalism of our team are greatly appreciated, and we will be sure to share your feedback with everyone involved. Thank you for choosing Evolution Money and for recommending us. We wish you all the very best for the future. Response date: 13th July 2026

Excellent service helped consolidate the mess I had...

Excellent service helped consolidate the mess I had and now able to save money, didn’t take that long to sort either Reviewed on: 12th July 2026

Reply from Evolution Money Thank you for choosing us and for your kind review! Response date: 13th July 2026

Easy to talk to explaining the process well

Easy to talk to explaining the process well Reviewed on: 12th July 2026

Reply from Evolution Money We’re thrilled you’re happy with our service. Thanks for sharing! Response date: 13th July 2026

Would recommend

Very caring, helpful staff. Always look at what is right , no heavy pressure, discusses what is better options to help you long term. Great advice, would recommend Reviewed on: 12th July 2026

Reply from Evolution Money Delighted to hear your positive feedback. Thank you! Response date: 13th July 2026

Great rates and a very good contract agreement phase...

Great rates and a very good contract agreement phase beyond that using the app is poor and clunky no running balance or ability to contact an advisor internally more work on the app to help consumer service Reviewed on: 12th July 2026

Reply from Evolution Money Thank you for taking the time to share your feedback. We are pleased to hear that you were happy with the loan and your experience during the application process. We appreciate your feedback about the app and the features available. We will share your comments with the relevant teams as we continue to review ways to improve the customer experience. Thank you for choosing Evolution Money. Response date: 13th July 2026

Generally good service.

Generally good service. Advisors are always available by phone, nice and helpful. Reviewed on: 12th July 2026

Reply from Evolution Money We’re glad you’re pleased with our service. Thanks for your review! Response date: 13th July 2026

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Evolution Money: Secured loan reviews

397% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Evolution Money: Secured loan now

Evolution Money Secured loan reviews (936)

Very speedy process with excellent communication and...

Excellent

If needed I’d use again

Very pleased, would recommend!

From the very beginning of the process, I found the...

Excellent service helped consolidate the mess I had...

Easy to talk to explaining the process well

Would recommend

Great rates and a very good contract agreement phase...

Generally good service.

Review Evolution Money: Secured loan now

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