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Evolution Money: Secured loan reviews

4.70
Based on 453 reviews, last reviewed 22nd Sep 2025
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Latest highest rating:

5

Fantastic service and made for a smooth transaction... Fantastic service and made for a smooth transaction with customer care thoughout the process Reviewed on: 16th June 2025
Stuart b's avatar
Stuart b

Latest lowest rating:

1

AVOID! Sell a kidney if you have to What a complete waste of time and energy! I applied for a secured loan 22 days ago and was told that Evolution Money were one of the quicker paying lo... Read more Reviewed on: 22nd September 2025
Lee Farrand's avatar
Lee Farrand

About this product

Evolution Money specialise in providing tailored secured homeowner loans.

You can borrow from £5,000 to £105,000 with terms from three to 20 years. Check your eligibility for an Evolution Money secured loan without any impact on your credit score.

Evolution Money reviews help you find out what it’s really like to be a customer. If you’ve used Evolution Money before, you can also leave a review and share your experience.

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Evolution Money Secured loan reviews (453)

Great service, really helpful and clear communication

5
Great service, really helpful and clear communication Reviewed on: 13th June 2024
Reply from Evolution Money Your positive feedback means a lot to us. Thank you! Response date: 13th June 2024
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Evolution Money

Brilliant.

5
Brilliant. Excellent service from start to end Reviewed on: 13th June 2024
Reply from Evolution Money We’re thrilled you’re pleased with our service. Thanks for sharing! Response date: 13th June 2024
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Evolution Money

I was given the wrong financial advice by evolution.

1
I was given the wrong financial advice by evolution. I am now tied into a large secured loan which I cannot afford. Reviewed on: 13th June 2024
Reply from Evolution Money Hi MJ, we are sorry to hear your feedback and we'd like to hear more from you. You can reach us on: [email protected] Response date: 13th June 2024
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Evolution Money

Everything explained really clearly to me and felt l...

5
Everything explained really clearly to me and felt like they were there to help and were not judgemental. Gave me some really good advice and supported me through the application and everything was quick. Reviewed on: 13th June 2024
Reply from Evolution Money Thank you for your kind review. We appreciate your support! Response date: 13th June 2024
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Evolution Money

Loan agreement

5
Was a great experience everyone I dealt with was helpful and very responsive. Reviewed on: 13th June 2024
Reply from Evolution Money Great to hear you had a positive experience. Thank you! Response date: 13th June 2024
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Evolution Money

Great personal service with excellent clear communic...

5
Great personal service with excellent clear communications from all the staff I interacted with. Reviewed on: 13th June 2024
Reply from Evolution Money We’re happy to hear you’re satisfied. Thanks for your review! Response date: 13th June 2024
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Evolution Money

Evolution was easy to work with and effective for th...

5
Evolution was easy to work with and effective for the result we needed Reviewed on: 13th June 2024
Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 13th June 2024
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Evolution Money

Application process great, account management lacking.

4
Very helpful and friendly to talk to and understood my situation well. The application process was a little more complicated than I expected and took some time to get everything sorted, but considering the checks required and the circumstances of the loan I was taking out, this was all understandable in hindsight. Everyone I spoke to was very helpful along the way though, so I was never left not knowing what to do or why I needed to do it. The only major downside really is there doesn't seem to be a way of tracking my loan, seeing how much is left to pay off or what's already been paid etc, outside of contacting them via phone. I would like this side of things to be a little more transparent and easy to access online, or via an app etc. so I can more easily track what I've paid and what I have left to pay etc. Reviewed on: 13th June 2024
Reply from Evolution Money Thank you for your honest feedback. We’re committed to improving. We’re happy you had a good overall experience. Thanks for sharing! Response date: 13th June 2024
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Evolution Money

Positive experience, definitely recommend!

5
I had a positive experience with Evolution and will rate them highly for their person-based, rather than computer-based, approval process. I had the opportunity to clarify my financial circumstances as being self-employed I have three sources of reliable incomes. Discussing these in details with the loan advisor at Evolution was necessary and key to establish affordability of my loan. Other lenders turned me down as I did not fully fit their computerised borrower profile. Reviewed on: 13th June 2024
Reply from Evolution Money Thank you for your kind review. We appreciate your support! Response date: 13th June 2024
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Evolution Money

Amazing service

5
They were great from start to finish Reviewed on: 13th June 2024
Reply from Evolution Money Great to hear you had a positive experience. Thank you! Response date: 13th June 2024
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Evolution Money

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