Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 5,921 reviews, last reviewed 30th Apr 2025
61000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very straightforward service. Very straightforward service. All I had to do was upload 3 months bank statements, they did the rest. Very easy and good to work with. Reviewed on: 30th April 2025
Joanne S's avatar
Joanne S

Latest lowest rating:

1

This company logged a cifa warning against me. This company logged a cifa warning against me. Accused me of fraud with absolutely no evidence this is ridiculous I'm not the only one they have done ... Read more Reviewed on: 29th April 2025
John r's avatar
John r

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (5921)

Review of the First Response Finance, Car Finance:

Van purchased

2
Interest rates high when asked about rates it is what it is that’s answer I got Reviewed on: 28th April 2025
Reply from First Response Finance HI Sean, We’re open and transparent about our interest rates (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 29th April 2025
First Response Finance logo
First Response Finance

Fast simple process that had me driving my new car i...

5
Fast simple process that had me driving my new car in hours. Everything carried out on my phone as we drove home. Reviewed on: 30th April 2025
Reply from First Response Finance We’re happy that we could help you Ron! Response date: 30th April 2025
First Response Finance logo
First Response Finance

Fantastic and reliable

5
Fantastic and fast service! Applied for finance for my car and received efficient and friendly service! Couldn’t recommend these enough! Reviewed on: 30th April 2025
Reply from First Response Finance That's great to hear, thank you Sarah! Response date: 30th April 2025
First Response Finance logo
First Response Finance

Good service

5
Best experience easy talk or ask for help Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Jonas for the five-star review! Response date: 30th April 2025
First Response Finance logo
First Response Finance

A very efficient service

5
Everyone I spoke to was very helpful, the communication between staff in the same and different areas was excellent,the whole process was clear and well executed Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Rebecca for the five-star review! Response date: 30th April 2025
First Response Finance logo
First Response Finance

This is my second agreement I have had over the year...

5
This is my second agreement I have had over the years and the service I have received is the reason I will always return Reviewed on: 29th April 2025

Very good customer service.

5
Very good customer service. Easy application Reviewed on: 29th April 2025

They where quick and helpful, answered all questions...

5
They where quick and helpful, answered all questions and gave me my first ever finance agreement on a motorbike. Reviewed on: 29th April 2025

Excellent

5
Very easy to apply for finance and staff are so helpful and are always there for any advice Reviewed on: 29th April 2025

Miracle Lenders!

5
I was struggling to find a lender but FRF came through for me and allowed me to get the car of my choice with along with a payment plan that suited me! I was so shocked. I couldn’t believe it. I am so happy with my car and I even had some issues with the car after buying it and FRF even sorted that out for me and made sure all repairs were made! Their customer service is excellent and everything I wanted got sorted out rapidly. They are amazing! Reviewed on: 29th April 2025

My Experience with First Response has been second to...

5
My Experience with First Response has been second to none, Nothing has been too big or to small for the company. I've even been looking at upgrading my car and they have been fantastic, Although ive only had my car just a little over a year they have helped me every step of the way. I would highly recommend them to friends and family. Reviewed on: 29th April 2025