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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7253 reviews)

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4.88

Based on 7,253 reviews, last reviewed 22nd May 2026

31300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7253)

First class customer service and so easy to just roc...

First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even to just check if the car was okay Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Aled! Response date: 1st May 2026

They are the best

I’ve had couple cars via first response finance and everytime they have been brilliant to talk with and excellent customer service Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Shayne! Response date: 1st May 2026

Vehicle Finance

I’ve financed many vehicles through First Response and always found them to be extremely helpful and considerate. Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Peter! Response date: 1st May 2026

David Joseph.

The people I dealt with were very helpful and polite, they also made sure I fully understood all the details prior to signing. Nothing was to much trouble. Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you David! Response date: 1st May 2026

Outstanding

The whole process from start to finish was amazing, 19 other companies declined me before First Response accepted me because they saw more than the credit score they saw I could actually afford to pay what I’ve borrowed unlike the other places, the communication was fantastic, everything was made clear so I understood what I was signing up for, the choose of dealers they work with is so big so it was only a matter of time before I found a dealer and within a week from first contact I’d found and bought a car Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Steve! Response date: 1st May 2026

Very good costumer service help with everything

Very good costumer service help with everything Reviewed on: 29th April 2026

Reply from First Response Finance Thank you Agnieszka for the five-star review! Response date: 29th April 2026

I am very happy with how they handled my application...

I am very happy with how they handled my application until the end. Reviewed on: 29th April 2026

Reply from First Response Finance That's great to hear, thank you Elen! Response date: 29th April 2026

Excellent customer service.

Excellent customer service. Given a full explanation of how the process worked. Great list of approved dealerships. Service was problem free from start to finish and I had my car within 24hrs Reviewed on: 29th April 2026

Reply from First Response Finance We're happy that we could help you Rach! Response date: 29th April 2026

Quick and easy to purchase a vehicle and lots of sup...

Quick and easy to purchase a vehicle and lots of support and info at every stage Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Graeme! Response date: 29th April 2026

Easy to apply and friendly and helpful customer serv...

Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026

Reply from First Response Finance We’re happy that we could help you Emma! Response date: 29th April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

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First Response Finance: Car finance reviews

31300% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7253)

First class customer service and so easy to just roc...

They are the best

Vehicle Finance

David Joseph.

Outstanding

Very good costumer service help with everything

I am very happy with how they handled my application...

Excellent customer service.

Quick and easy to purchase a vehicle and lots of sup...

Easy to apply and friendly and helpful customer serv...

Review First Response Finance: Car finance now

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