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First Response Finance: Car finance reviews

4.88
Based on 7,253 reviews, last reviewed 22nd May 2026
31300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great efficient experience through your supported de... Great efficient experience through your supported dealer Reviewed on: 22nd May 2026
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Thomas

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7253)

Fantastic

5
Fast ! Reliable , great to sort any problems Reviewed on: 29th April 2026
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 29th April 2026
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First Response Finance

Outstanding service

5
Very helpful from the start and even after sale customer service is excellent. They make sure everything is right for you and your circumstances from the apr to the car. I cannot fault them. This is a company that are happy to help from beginning to end, not one where they hook you and forget about you. Absolutely deserve more recognition. Reviewed on: 29th April 2026
Reply from First Response Finance That's great to hear, thank you Gemma! Response date: 29th April 2026
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First Response Finance

Hi I have been with u very long time since was 2019...

5
Hi I have been with u very long time since was 2019 and good service Reviewed on: 29th April 2026
Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new vehicle. Response date: 29th April 2026
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First Response Finance

Easy step by step online guide with customer service...

5
Easy step by step online guide with customer service just a call away. No lengthy hold time either! Reviewed on: 29th April 2026
Reply from First Response Finance We’re happy that we could help you Lorna! Response date: 29th April 2026
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First Response Finance

very good customer service.

4
First response finance is a good company. When i applied for finance for a motor vehicle i didn't have any problems. It were straightforward i received very good customer service. Thank you. Reviewed on: 29th April 2026
Reply from First Response Finance Thank you Owen for the four-star review! Response date: 29th April 2026
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First Response Finance

This is my first finance, that time i was broken and...

5
This is my first finance, that time i was broken and this situation frist response finance help me state away,i was very happy on them.thanks Reviewed on: 29th April 2026
Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2026
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First Response Finance

Had an easy experience and they went above and beyon...

5
Had an easy experience and they went above and beyond to help me get finance for my dream car Reviewed on: 28th April 2026
Reply from First Response Finance We’re happy that we could help you Joshua! Response date: 29th April 2026
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First Response Finance

Superb experience got the car on the same day which...

5
Superb experience got the car on the same day which i liked pay out was paid out same day Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Muhammad! Response date: 29th April 2026
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First Response Finance

awesome service

5
awesome from the moment I pressed send! thank you Reviewed on: 28th April 2026
Reply from First Response Finance That's great to hear, thank you Karen! Response date: 29th April 2026
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First Response Finance

Smooth process

5
Onto my second car finance with First Response and again a smooth process from seeing the car I wanted to the purchase and transferral of funds to the dealer Reviewed on: 28th April 2026
Reply from First Response Finance It's great to see that you're a returning customer of ours Sarah! We hope you're happy with your new car. Response date: 29th April 2026
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First Response Finance

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