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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7935 reviews)

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4.88

Based on 7,917 reviews, last reviewed 7th Jul 2026

47600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company to work with. Great company to work with. Have been a customer for a couple of years, upgraded 4 cars through them and have never had any issues. Amazing customer s... Read more Reviewed on: 7th July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7935)

Nothing but positive feedback from me and would high...

Nothing but positive feedback from me and would highly recommend them Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Elizabeth! Response date: 7th July 2026

Highly recommend

All round great service and experience from start to finish, would highly recommend to anyone looking for a good finance company that are very laid back and committed to helping the customer wherever they can wether it be help looking for a car or just a general question there always happy to help. Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 7th July 2026

They take u though all your options and explain ever...

They take u though all your options and explain every think to u . Never had a company that spent time on this with me before all my questions answered. Nothink was hard for me or them to help my questions .5 stars all the way Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Lorraine! Response date: 7th July 2026

On my 2nd car with them and coulsnt be happier.

On my 2nd car with them and coulsnt be happier. I had an expensive breakdown on my 1st car and they went above and behind to help me so i had no financial stress Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 7th July 2026

It’s a amazing service and got my car within a coupl...

It’s a amazing service and got my car within a couple of days Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Liam! Response date: 7th July 2026

I’ve used FRF twice now and both experiences were ve...

I’ve used FRF twice now and both experiences were very easy and straightforward. Customer service has always been excellent Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you AJ! Response date: 7th July 2026

First Response Finance

First Response Finance are the only company who were prepared to finance me to get a new motorcycle. They also helped me deal with an issue i had with the original dealer going out of business after of l I'd placed my order with them. I can't thank them enough and would recommend them to anyone having difficulties getting finance elsewhere. Reviewed on: 7th July 2026

Reply from First Response Finance Thank you Andrew! We hope you're happy with your new motorcycle. Response date: 7th July 2026

The interest and the product information was very co...

The interest and the product information was very confusing and not accurate Reviewed on: 7th July 2026

Reply from First Response Finance Hi Andru, Thank you for taking the time to leave a review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 7th July 2026

Just great

Quick to get, everything explained absolutely amazing. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Jw! Response date: 7th July 2026

Outstanding company really easy to work with go abov...

Outstanding company really easy to work with go above and beyond to help Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Declan! Response date: 7th July 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

47600% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7935)

Nothing but positive feedback from me and would high...

Highly recommend

They take u though all your options and explain ever...

On my 2nd car with them and coulsnt be happier.

It’s a amazing service and got my car within a coupl...

I’ve used FRF twice now and both experiences were ve...

First Response Finance

The interest and the product information was very co...

Just great

Outstanding company really easy to work with go abov...

Review First Response Finance: Car finance now

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