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First Response Finance: Car finance reviews

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4.95
Based on 6,930 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6930)

The staff are really polite, welcoming helpful

5
The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Would not even give this place 1 star .

1
Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car .in the end i had to take car back after 5 months due to engine issues . Cancelled the finance and first response finance took £683.94 for milage i had done in the car but the car was found to be faulty from a specialist and in my opinion i should not have to pay anything due to none of this been my fault .. they egnore ur emails also . Stay well away Reviewed on: 5th February 2026
Tez's avatar
Tez

Avoid this company Never missed a payment!

1
Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Response Finance. One was sold directly by them and was so dangerous that a reputable garage told me to return it immediately, calling it a death trap and unsafe to drive. Because I returned faulty and unsafe vehicles, they have now told me they will not finance me on ANY car, saying I’ve returned “too many” cars. That is their exact reasoning. I’m being punished for being sold broken and dangerous cars instead of them taking responsibility. After 10 years of loyalty, this is unacceptable. Posting this so people know exactly how this company treats customers when things go wrong. Reviewed on: 20th December 2025
Claire's avatar
Claire
Reply from First Response Finance Hello Claire, Thank you for taking the time to share your feedback and for being a loyal customer for over 10 years. We’re truly sorry to hear about your experience and understand how frustrating this must have been for you. At First Response Finance, we take customer satisfaction very seriously, and we’re pleased that we were able to support you in upholding your consumer rights during this process. We’re sorry that we were unable to assist you with new finance on this occasion, but please know that your feedback is greatly appreciated. Thank you again for bringing this to our attention. Kind regards, First Response Finance Response date: 5th January 2026
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First Response Finance

Had such a great experience with them

5
Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
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Phillip w
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 12th November 2025
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First Response Finance

Very good and recommendable and it’s very easy to us...

3
Very good and recommendable and it’s very easy to use , very fast and reliable Reviewed on: 28th September 2025
SUCCESS K's avatar
SUCCESS K
Reply from First Response Finance Thank you! Response date: 29th September 2025
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First Response Finance

BaCk On ThE rOaD

5
Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee
Reply from First Response Finance That's great to hear, thank you! Response date: 24th July 2025
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First Response Finance

Good customer service all round really.

5
Good customer service all round really. Would definitely recommend to anyone wanting to buy there first car. Reviewed on: 22nd July 2025
Jamie A's avatar
Jamie A
Reply from First Response Finance That's great to hear, thank you! Response date: 23rd July 2025
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First Response Finance

They was very straight forward and it changed my lif...

5
They was very straight forward and it changed my life I was able to have a car when my credit score is broke. So thankyou very much. Reviewed on: 21st July 2025
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Hannah L
Reply from First Response Finance That's great to hear, thank you! Response date: 22nd July 2025
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First Response Finance

Very good finance company very quickly and the staf...

5
Very good finance company very quickly and the staff its amazing Reviewed on: 21st July 2025
Frederico Rodrigues 's avatar
Frederico Rodrigues
Reply from First Response Finance We’re happy that we could help you! Response date: 22nd July 2025
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First Response Finance

Was easy to set up and no stress attached, this was...

5
Was easy to set up and no stress attached, this was my first car and everything went smoothly with First Response Finance. Reviewed on: 20th July 2025
Erin N's avatar
Erin N
Reply from First Response Finance That's great to hear, thank you! Response date: 21st July 2025
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First Response Finance

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