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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6930)

Excellent experience.

Excellent experience. Simple and straightforward and also completed in a timely manner. Reviewed on: 19th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 21st July 2025

Best finance company I’ve ever used

Best finance company I’ve ever used Reviewed on: 18th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 18th July 2025

Seamless paperwork and process, couldn’t ask for it...

Seamless paperwork and process, couldn’t ask for it to be any simpler Reviewed on: 17th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 18th July 2025

5 Star Service

Very helpful and accommodating. Polite staff who were very knowledgeable and answered all my queries. Whilst providing me with an affordable package tailored to me. Reviewed on: 17th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 18th July 2025

Very helpful as I purchased 3 bad cars from Rix motors.

Very helpful as I purchased 3 bad cars from Rix motors.First response helped me when Rix motors was telling me how to go about repairing the vehicles.I was so impressed that I had first response on my side .I thought God help me I can not repair this vehicle.Especially since it was on finance .Wow thank you for them. Reviewed on: 17th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 17th July 2025

Excellent service very friendly and helpful and woul...

Excellent service very friendly and helpful and would recommend them to my friends and family and would use them again to buy another car Reviewed on: 16th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 16th July 2025

Was easy to get sorted.

Was easy to get sorted. No hassle just a phone call and done Reviewed on: 15th July 2025

Reply from First Response Finance Thank you James for the four-star review! Response date: 16th July 2025

They are quite efficient and quick the only problem...

They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025

Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025

One of best company in the market even I have bad cr...

One of best company in the market even I have bad credit they approve my car finance . Reviewed on: 15th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 15th July 2025

Good all around very easy to do all sorted very quic...

Good all around very easy to do all sorted very quickly Reviewed on: 14th July 2025

Reply from First Response Finance That's great to hear, thank you Malcolm! Response date: 15th July 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

No new 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6930)

Excellent experience.

Best finance company I’ve ever used

Seamless paperwork and process, couldn’t ask for it...

5 Star Service

Very helpful as I purchased 3 bad cars from Rix motors.

Excellent service very friendly and helpful and woul...

Was easy to get sorted.

They are quite efficient and quick the only problem...

One of best company in the market even I have bad cr...

Good all around very easy to do all sorted very quic...

Review First Response Finance: Car finance now

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