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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
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Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Very good finance company very quickly and the staf...

5
Very good finance company very quickly and the staff its amazing Reviewed on: 21st July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 22nd July 2025
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First Response Finance

Was easy to set up and no stress attached, this was...

5
Was easy to set up and no stress attached, this was my first car and everything went smoothly with First Response Finance. Reviewed on: 20th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 21st July 2025
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First Response Finance

Excellent experience.

5
Excellent experience. Simple and straightforward and also completed in a timely manner. Reviewed on: 19th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 21st July 2025
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First Response Finance

Best finance company I’ve ever used

5
Best finance company I’ve ever used Reviewed on: 18th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 18th July 2025
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First Response Finance

Seamless paperwork and process, couldn’t ask for it...

5
Seamless paperwork and process, couldn’t ask for it to be any simpler Reviewed on: 17th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 18th July 2025
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First Response Finance

5 Star Service

5
Very helpful and accommodating. Polite staff who were very knowledgeable and answered all my queries. Whilst providing me with an affordable package tailored to me. Reviewed on: 17th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 18th July 2025
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First Response Finance

Very helpful as I purchased 3 bad cars from Rix motors.

5
Very helpful as I purchased 3 bad cars from Rix motors.First response helped me when Rix motors was telling me how to go about repairing the vehicles.I was so impressed that I had first response on my side .I thought God help me I can not repair this vehicle.Especially since it was on finance .Wow thank you for them. Reviewed on: 17th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 17th July 2025
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First Response Finance

Excellent service very friendly and helpful and woul...

5
Excellent service very friendly and helpful and would recommend them to my friends and family and would use them again to buy another car Reviewed on: 16th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 16th July 2025
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First Response Finance

Was easy to get sorted.

4
Was easy to get sorted. No hassle just a phone call and done Reviewed on: 15th July 2025
Reply from First Response Finance Thank you James for the four-star review! Response date: 16th July 2025
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First Response Finance

They are quite efficient and quick the only problem...

3
They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025
Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025
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First Response Finance

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