Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car Finance reviews (6928)

Fair

4
Great fast and friendly service. Reviewed on: 13th August 2021

Excellent company,brilliant for people with low credit

5
I have been with first response for approx 7-9yrs have never been refused finance by them, customer service are impeccable, always willing to go the extra mile, have never had any negativity with them, will always keep my custom with them as have always helped me out, even with cash loan when my engine blew up, they've helped me when I had an accident at work and had no income, they gave me a holiday break and redone my agreement so as to pay what I owed over a set few months which helped me greatly, at same time I was refused a holiday break by Santander who proceeded to wreck my credit score, overall GOTO FIRST RESPONSE FINANCE FIRST....... Reviewed on: 13th August 2021

Brilliant company

5
Helped me every step of the way from beginning to end. Amazing customer service and satisfaction Reviewed on: 13th August 2021

Easy to use

5
Very simple and easy application process staff were very friendly and helpful will definitely use them again. Reviewed on: 13th August 2021

Great friendly service

5
I was declined by other companies but first response talked to me and took the time to understand my financial position I was accepted and have never missed a payment never been late and all because they gave me a chance Reviewed on: 13th August 2021

Mr n nunn

5
Very quick and easy to use and very polite Reviewed on: 13th August 2021

no problems

5
i have never had a problem with this company and they helped me out of a sticky situation after my car was wrote off and i needed a new one desperately. Reviewed on: 13th August 2021

Great service

5
Amazing customer service and understand of my situation! Couldn’t recommend them enough. Would use again in a heartbeat Reviewed on: 13th August 2021

Excellent service

5
Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Really easy to do the process

5
Very easy and straight forward, they Evan wait untill you have seen the car before you are happy to purchase which I though was great Reviewed on: 13th August 2021

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review