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First Response Finance: Car Finance reviews

4.95
Based on 5,294 reviews, last reviewed 23rd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best in class First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none w... Read more Reviewed on: 23rd August 2024
Fenris's avatar
Fenris

Latest lowest rating:

1

poor customer service. refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ag... Read more Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (5294)

Review of the First Response Finance, Car Finance:

Excelled in Car Finance

5
I love First Response, I was getting declined everywhere! After applying with First Response, the customer service quickly got to work and saw my potential. I was accepted finance. I couldn't believe it as I was in desperate need of a reliable new vehicle oppose to a second hand private sale. I was actually surprised at how effective and efficient the application process was. I was driving away in a new car in no time. I haver since paid off my finance and are going for an upgrade with First response!! Reviewed on: 29th July 2022

Great company

5
Fantastic customer service, great to deal with, highly recommend Reviewed on: 19th June 2024
Reply from First Response Finance Thank you for the five-star review Ray! Response date: 15th July 2024
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First Response Finance

Great customer service and always happy to help.

5
Great customer service and always happy to help. Reviewed on: 19th June 2024
Reply from First Response Finance Thank you for the five-star review Ronald! Response date: 15th July 2024
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First Response Finance

Amazing helped me out when no one else would

5
Amazing helped me out when no one else would Reviewed on: 18th June 2024
Reply from First Response Finance Thank you for the five-star review Rikkie! We're happy that we could help you. Response date: 15th July 2024
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First Response Finance

Very straight forward!!!!

5
Very straight forward, all done online, really good process. Reviewed on: 16th June 2024

Great and friendly staff very fast and reliable serv...

5
Great and friendly staff very fast and reliable service Reviewed on: 15th June 2024

poor customer service.

1
refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ago!! Reviewed on: 14th June 2024

Was great brilliant communication from start to finish.

5
Was great brilliant communication from start to finish. Any questions were answered anything I didn't understand they went back and went through step by step. Reviewed on: 14th June 2024

Customer service is excellent

5
Quick and easy, always someone available to help Reviewed on: 13th June 2024

Great payment options

5
Great payment options easy to Apply great customer service Reviewed on: 13th June 2024

Prompt, helpful, informative and efficient.

5
Prompt, helpful, informative and efficient. Staff were courteous and explained all aspects of application Reviewed on: 13th June 2024