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First Response Finance: Car Finance reviews

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4.95
Based on 6,717 reviews, last reviewed 5th Jul 2025
137500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I got a car on finance off you 2years ago and I’ve b... I got a car on finance off you 2years ago and I’ve been happy with it no problems what so ever Reviewed on: 5th July 2025
lord Deborah's avatar
lord Deborah

Latest lowest rating:

1

This company logged a cifa warning against me. This company logged a cifa warning against me. Accused me of fraud with absolutely no evidence this is ridiculous I'm not the only one they have done ... Read more Reviewed on: 29th April 2025
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John r
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6717)

5 star service

5
I had the pleasure of dealing with these recently and the whole experience was quick and painless and I felt comfortable with every part of the process . Highly recommended 5 stars Reviewed on: 13th August 2021
Bryan Smith's avatar
Bryan Smith

Excellent service friendly coustermer service excellent rates of finance highly recommend

5
I just thought it was so easy so helpfully an the rates were great happy to do it all over Reviewed on: 13th August 2021
arder59@hotmail.com's avatar
[email protected]

Amazing

5
Absolutely brilliant company, very professional and friendly staff...100% recommended Reviewed on: 13th August 2021
Phillip Lee's avatar
Phillip Lee

Best finance company

5
Always on hand with advice and help when needed or if struggling with financial obligations Reviewed on: 13th August 2021
Mark Graham's avatar
Mark Graham

Fantastic company

5
Excellent people to deal with highly recommended Reviewed on: 13th August 2021
Kevin Owen 's avatar
Kevin Owen

no messing

5
Got job dune in Hrs Thank you to them Reviewed on: 13th August 2021
jim spooner's avatar
jim spooner

Hard Times

5
My Van broke down , needed a car looked online for a car ,found a car wanted the car searched for a company who "would" finance the car could not find anyone as the car had gone through depreciation , I contacted the garage ,who then put me onto First Response Finance who got me into the car i wanted, done all the necessary paper work, job done driving the car i wanted ,& i was not advised or forced to find a younger model to force more money out of my pocket they very much considered my affordability ! They simply accepted my choices ! Thankyou Now as time as gone by i have fallen into difficulties unable to afford the car at the present moment due to ill health these guys at first response still continue to help those that need it , I very much appreciate there efforts & continued support ! Thankyou Jaelia Price First Response Customer Reviewed on: 13th August 2021
Jaelia Price's avatar
Jaelia Price

Great customer service

5
Customer service are always helpful Reviewed on: 13th August 2021
Stevie 's avatar
Stevie

Would not recommend

1
To sum it up, had an issue with the car, went with the advise of 1st response, garage tampered with car, got told by 1st response I shouldn't have done what they advised me, took advise from trading standards, 1st response told me they were wrong, ultimately went with garages side. Throughout it was clear the staff didn't read the notes. When I got the car back it was missing the spare tyre and badge. It effected me a lot which is why I didn't take it further. Further mental health training needed. Reviewed on: 13th August 2021
Matt's avatar
Matt

Brilliant company

5
Friendly and approachable company. Have time to help you out, and advise on best solution for you. This is my second time Iain game them and I referred family members to them! No hassle at all. Great company! Reviewed on: 13th August 2021
dianestevenson1411@icloud.com's avatar
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