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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (8001)

Brilliant

5
From start to finish, great customer service, easy application and process. Flexible and affordable 5* Reviewed on: 22nd July 2022

Great company and services

5
First Response finance was a great company to deal with, fantastic service and was a very quick process which wasn’t stressful Reviewed on: 22nd July 2022

If Carlberg did Car Finance....

5
From the moment I called FRF I immediately felt the person I was speaking to cared which makes a massive difference to me. I was guided through the application process step by step and advised of the supporting documentation that would be needed. The affordability aspects were clearly explained. They showed great patience when trying to find the specific vehicle I wanted. They made sure everything was in place so that there were no surprises on the day I collected my car. A few days later they contacted me to make sure all was well - a nice touch I thought. I found FRF to be professional, competent and friendly throughout - which is why I didn't hesitate to vote for them. Reviewed on: 22nd July 2022

Great service for people with poor credit

5
Used them to get my car when I had to upsize to a MPV and it was so quick and easy and they are very polite Reviewed on: 22nd July 2022

Great fast service

5
An excellent company who explained everything up front and your under no pressure to take up there offer Reviewed on: 22nd July 2022

Great company

5
Great company to work with no hassle at all Reviewed on: 22nd July 2022

Easy and simple to deal with

5
Used first response before and will continue you use them in the future as great and simple to deal with Reviewed on: 22nd July 2022

Does what it says on the tin

5
Gave me finance when no one else would Reviewed on: 22nd July 2022

Definitely recommend

5
Very good company for finance had a bike sorted and delivered to me within a week and kept me up to date with everything that was going on Reviewed on: 22nd July 2022

Tried so many other companies, these were by far the best!

5
Such an easy process when applying with FRF , can all be done on your phone. Great service, willing to help all the time. You won't be disappointed. Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review