Write a review

GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.72 (237 reviews)

View other GoSkippy products

1.53

Based on 237 reviews, last reviewed 30th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

22% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

Awful customer care and extortionate prices. Awful customer care and extortionate prices. Avoid at all costs trustpilot and their own website rate them at four out of five. Do not take this as ge... Read more Reviewed on: 30th January 2025

Read all reviews See your review

About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

GoSkippy Car Insurance reviews (237)

Review of the GoSkippy, Car Insurance:

Cheap insurance company and true value of your monay.

Cheap insurance company and true value of your monay. Reviewed on: 12th April 2024

Absolutely appalling, they basically stole my money

Absolutely appalling company, token money from me without my permission. Basically money was stolen and they refused to give it back Reviewed on: 13th August 2024

Fraudulent behaviour

I purchased a motorbike insurance with Goskippy providing all relevant data for a price of over £500. A week after receiving insurance documentation, I received a request to provide pictures of my driving license. Goskippy subsequently claimed I had to pay a surcharge of over £100 (i.e. over 20% of total insurance cost) as my driving license was issued in 2020 (and not 2010 as I indicated). Their understanding was however wrong as 2020 was issuance of my latest license (since the previous one expired) but I first received an insurance in 2010. I provided my explanations to the company and never heard back until a few weeks ago when Goskippy notified me of cancellation of my insurance and reimbursement of £320, therefore charging me over £180 for effectively 3 weeks of insurance. I have written numerous emails to Goskippy trying to rectify the situation and reinstate the insurance without them acknowleding my point. I have also called with no response. They should be fined for fraudulent behaviour and confiscated their license Reviewed on: 6th August 2024

AVOID AT ALL COSTS!!!

Terrible company and I regret ever taking a policy with them. I sent the documents requested and after a week for an email saying they needed the driving license of the insured parties. So I sent them a photo of each. Days later I get an email saying they can't accept a photo and that I need to provide the licence numbers which I did. Days later I got another saying they needed licence check codes. I was starting to get irritated by now. So I sent them in as requested only to get another email back a couple of days later saying that they needed the driving licence numbers to be able to use the check codes. All of this information should have been provided in one email and it would have saved a lot of time and frustration. I sent a screenshot of my no claims as they requested proof. However they emailed to say they don't accept screenshots and I had until 5PM that day to provide a PDF or provide them with my old insurers details and old policy number so they could verify it themselves which I did. I was them told they weren't able to contact my previous insurer and I must get PDF. I called my old insurers again to be told GoSkippy has never een tried to contact them to verify my no claims. They couldn't send me a PDF as they don't send emails and I had to wait for it to be loaded onto my online portal. However they closed at 2PM so when it wasn't loaded in time I had to call GoSkippy yet again to explain. They said they'd extend the cancellation until Tuesday and would call me and then put me on a joint call with my old insurers to verbally confirm my no claims. They couldn't get through to me as my number was being posted to a new SIM card. However they emailed to say that they had contacted my old insurers and they had confirmed my no claims and they now had all the information they needed. Except very late this afternoon I get a text saying mist call then urgently as there was an outstanding query on my account. After being on hold I was told they just wanted to confirm my number! This company is beyond a joke. Their customer service is rubbish and I have been so close to cancelling my policy and going with a more well known company. They also have a foreign call centre and the calls are deafening as you can hear the other advisors talking loudly close by - including being able to hear other people's personal details! So they may be cheap but you pay for it with terrible service from some overcrowded sweat shop in India. You have been warned! Reviewed on: 5th August 2024

Absolutely disgraceful company

Absolutely disgraceful company - I called to cancel a policy because the car failed its MOT and wasn't worth continuing with. I was over halfway through a 12 month policy costing £400 and they are now charging me over £115 to cancel. I understand that there are some costs that need to be covered when cancelling and am prepared to be reasonable, but when I challenged 2 of their Customer Service people on the phone, one of whom claimed to be a manager (although I doubt this), how they could possibly justify £115 in these circumstances all they did was hide behind their "policy", despite me appealing for some common sense and discretion. Both were also extremely patronising and downright rude. Don't use these, it may seem cheap at face value but they hit you with the hidden costs later. Reviewed on: 26th July 2024

Worst company ever

Worst company ever – Don’t use I had a terrible experience with this company. They charged an outrageously high broker fee, which nobody informed me about when I initially signed up. I recently sold my car and had to cancel my policy, only to be slapped with a £400 cancellation fee. This is absolutely ridiculous. Their cheap quotes are just a bait-and-switch tactic, hiding these massive fees until you need to cancel. Stay away and don’t be fooled by their attractive initial prices. Hidden fees galore – you have been warned! Reviewed on: 24th July 2024

GoSkippy are scammers

Last year’spremium, my first year with GoSkippy, was £399 51 including an arrangement fee of £82.52. This year the renewal was £1018.93 with a fee of -£43.68 - yes a negative arrangement fee!, This represents around 150% increase year on year despite there being no claims on the original policy and reliable industry sources suggesting prices during 2023 increased by less than 50% and have have stabilised or even reduced in the first part of this year. When I queried this increase with GoSkippy their first line support told me they do not make any effort to check on prices, simply pass them on to customers. Interesting since the Company claims to be brokers and charge a fee albeit a negative fee in the second year - which may be fair since they clearly provide no added value. Further, a comparison site suggested I purchase a policy from GoSkippy Essentials for a premium of £543.12. To summarise,GoSkippy appear to pay no attention to the Financial Conduct Authority’s regulations published in 2022 which stipulate that it is illegal to charge a disproportionately higher rate to an existing customer compared to that given to a new client (known as loyalty penalties). I believe I could be forgiven for concluding that GoSkippy have very strange business ethics when they seem to rely on misleading existing clients for profit - in an old maxim - if it smells of fish it is generally fishy. Reviewed on: 23rd July 2024

Shocking

I've had bad experiences with insurance companies but Go Skippy are by far the worst!. Their customer service is shocking and as they were unable to insure a dacia sandero ( even though they insured my duster) I was forced to cancel my insurance, they tried, and failed, to charge me a huge cancellation fee, I then got a threatening letter from Premium Credit saying I was due them money, I wasn't, GO Skippy had not told them I'd cancelled. Yes they are cheap but God help you if you need anything from them! Reviewed on: 11th July 2024

Hi Actually been chipped while...

Hi Actually 23rd May, my windscreen chipped while I'm driving in the motorway I raised the claim on 24th I uploaded the relevant document on the GoSkippy My account site and I contacted the national windscreen service and book the appointment to replace my windscreen They gave the date on 3rd June to replace ..But (31st May) I got a message from NATIONAL WINDSCREEN SERVICE state that they didn't get validation from the insurance company so they can't fix it on Monday It really makes me at peace off. Then I made a call to GoSkippy and they transferred the line to Somerset Bridge insurance when I talked with them they said the windscreen insurance which I took does not belong to Somerset insurance. it's a deal with general legal production ltd. When I contacted them they said they don't have any relationship with GoSkippy. I nearly spent 4 hrs on the phone ... Finally no use. I'm really disappointed because of this issue I'm not able to do any of my routine work. Not even drop my kids to the school even I spend for taxi all my routine travels Again When I contact the national windscreen service they clearly said that they weren't able to do anything until they get validation from the insurance company . And they informed me that they sent more mail to GoSkippy but they didn't get any response so they held my booking . Till 24th I made more than 50 calls and I sent 5 mails ...but till now no one ready to sort out my problem..I NEVER EVER SEEN THIS KIND OF WORST CAR INSURANCE COMPANY IN MY LIFE TIME Reviewed on: 3rd June 2024

Told to cancel online to avoid a fee then slapped wi...

Told to cancel online to avoid a fee then slapped with a £200 bill and threatened with bailiffs before they even had a price Reviewed on: 24th April 2024

This is not a insurance they are scams.

This is not a insurance they are scams..the worst on the market and everyone is putting them in front to be chosen..we are dealing with them and we are paying for that..stop putting all idiots in front...thanks. Reviewed on: 23rd April 2024

Do you have a different GoSkippy product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Santander 2.61 from 17 reviews
Cycle Insurance
from Eversure 5.00 from 1 reviews
Motorhome Insurance
from Insurd 0.00 from 0 reviews

There's still more to see!

GoSkippy has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub