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Kev B

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Review of the GoSkippy, Car insurance:

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Absolutely disgraceful company

Absolutely disgraceful company - I called to cancel a policy because the car failed its MOT and wasn't worth continuing with. I was over halfway through a 12 month policy costing £400 and they are now charging me over £115 to cancel. I understand that there are some costs that need to be covered when cancelling and am prepared to be reasonable, but when I challenged 2 of their Customer Service people on the phone, one of whom claimed to be a manager (although I doubt this), how they could possibly justify £115 in these circumstances all they did was hide behind their "policy", despite me appealing for some common sense and discretion. Both were also extremely patronising and downright rude. Don't use these, it may seem cheap at face value but they hit you with the hidden costs later. Reviewed on: 26th July 2024

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