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Halifax: Current Account reviews

4.13
Based on 893 reviews, last reviewed 10th Dec 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax app Setting up the current account was quite a long process, I believe now you can just do it via the app but when I set up my account it was difficult. T... Read more Reviewed on: 10th December 2024
Stef J's avatar
Stef J

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (893)

Review of the Halifax, Current Account:

Very good service

5
British call centres that answer promptly and handle problems effectively. Reviewed on: 5th April 2018

Trusted banking

5
Trustworthy banking that keeps money safe and support you with any questions Reviewed on: 5th April 2023

Good bank, been with them for over 35 years

5
Easy and safe app. Convenient simple banking. Interest rates aren't great but other than that they're ok Reviewed on: 4th April 2023

Easy to use

4
Excellent customer service and easy to use online banking Reviewed on: 4th April 2023

Easy

5
Easy till use bank always deal with problems effectively and efficiently Reviewed on: 4th April 2023

Good but app and processes could be clearer

3
Overall good but i feel Halifax should’ve been clearer with the specific terms and conditions for the reward current account. Part of the conditions to gain reward is spending a certain amount of money using the account but it was not made clear that DD’s and standing orders do not count and what counts is using the card is shops. I’m sure it’s in the small print somewhere however, i was unable to find the info when i looked and it’s only now that i have opened the account i realise DD’s/standing order don’t count. This should be more clear when you apply for the account and shouldn’t have to be in small print (if it is) Reviewed on: 4th April 2023

Easy smooth banking

5
Lovely app to use, easy to transfer money, good customer service Reviewed on: 4th April 2023

My Halifax

5
Sure and secure bank. Always ready and assist for everything about banking house insurance and mortgage. Reviewed on: 4th April 2023

Friendly

5
Always out to support customers need. They know what you need before you think of it. Reviewed on: 3rd April 2023

Helpful

5
Happy, friendly and willing to help staff. Reviewed on: 3rd April 2023

So superb

5
They’re so supportive and fast in handling everything you can never go wrong with this bank Reviewed on: 3rd April 2023

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