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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.13

Based on 939 reviews, last reviewed 5th Sep 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Absolutely disgusted by Halifax bank I have been goi...

Absolutely disgusted by Halifax bank I have been going through a divorce where have to pay my ex wife a lot money ever month what but me in to my overdraft and each month and when I speak to them there advise there nothing there can do as legal I to pay back the money in my over draft but legally I need to pay my ex wife… there have taken the humanity out of bank there process are inhumane and there say I have the same conversation over and over again well of course I do I example me situation each time and there say there nothing there can do now I been told by a judge that I need to sell me house to pay my ex wife I stop paying her to stop going in to my overdraft so now I have no wife no house and I’m going back to overdraft absolutely disgusting Reviewed on: 12th March 2024

no complaints

app doesn't work on my phone but the website version does everything need it to do. Would recommend, nothing special, but you want your bank to just be simple, which this is. Reviewed on: 11th March 2024

The online banking is very easy to uyse.

The online banking is very easy to uyse. Reviewed on: 11th March 2024

I have been a customer of this bank for over 8 years...

I have been a customer of this bank for over 8 years, found the app and website very intuitive. Like the security for site makes me feel that the account is safe. Reviewed on: 4th March 2024

Many years of happy service both mortgage and all ba...

Many years of happy service both mortgage and all banking Reviewed on: 4th March 2024

Great app and cashback.

Great app and cashback. Needs to expand to euro and dollars. Reviewed on: 15th February 2024

Halifax is a very poor bank for customer service

Halifax is quick to put up interest rates for borrowing but deathly slow to alter interest rates on savings Reviewed on: 15th February 2024

not so good.

not so good. someone owed me money and bank transferred it to me. i’m guessing because they moved away is why they did a charge back on my account and it ended up getting closed . I was not at fault Reviewed on: 15th February 2024

40 years great service

Been with this bank for 40 years as a current account customer and never had any issues with them Reviewed on: 15th February 2024

I find their customer services excellent.

I find their customer services excellent. Their app is also really good Reviewed on: 2nd February 2024

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