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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

All round excellent

A very friendly and helpful bank. Nothing is too much trouble if you have a query or problem. An all round excellent bank. Reviewed on: 10th March 2023

basic

not the best interest rates and customer service can be a bit on and off but it does the job Reviewed on: 10th March 2023

Easily top banking

Provide great support and benefits Reviewed on: 10th March 2023

Great bank

A wonderful bank to save and manage money, as well as you need help, very quick to respond and friendly. I am listening because I have an account with them Reviewed on: 10th March 2023

Average current account

Halifax current account is absolutely average - no real incentive to stay Reviewed on: 10th March 2023

Reliable safe and great service

Been with them for 20 years . Had 2 minor complaints and dealt with efficiently and with understanding Security of online banking is very good and theres perks such as cashback and halifax "rewards" . Why would I move anywhere else? Reviewed on: 9th March 2023

Product and Customer

Halifax offers excellent customer service. Reviewed on: 9th March 2023

Online banking made easy

I do all my banking, pay my bills and manage my money at the tip of my fingers. I can transfer money vetween account, see payments due out between now and payday, set up budgets, even see my credit score. I wouldn't be able to manage without it! Reviewed on: 9th March 2023

Wonderful bank, friendly, kind, understanding staff.

I have been a customer of Halifax for over ten years, they are so very helpful, informative and understanding. I would highly recommend them. Reviewed on: 9th March 2023

Brilliant banking experience

I can’t fault Halifax at all I’ve been with them over ten years and had previously banked with 2 different high street banks which where average but Halifax have time and again went above and beyond for my needs wether it be finding extra currency for my holidays short notice that I forgot to order in or helping with queries I had about online charges from companies I didn’t recognise and there staff are very friendly and well informed Reviewed on: 9th March 2023

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