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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.13

Based on 939 reviews, last reviewed 5th Sep 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Best online banking

Over 50 years with this bank. Products not the best TBH but exceptional online banking app keeps my loyalty Reviewed on: 18th January 2023

Pleasant company

Always been helpful and fair never had a bad experience Reviewed on: 15th January 2023

BEST BANK

You would not go to any other bank if you have a current account at Halifax Reviewed on: 14th January 2023

Very good service

I am always happy with the service I get Reviewed on: 14th January 2023

Great Banking!

Had an account for 14 years, since I was 16, always had great customer service over the years and felt looked after. Reviewed on: 13th January 2023

Brilliant bank

Been with Halifax for almost all my life and they have been a responsible bank throughout thick and thin. Reviewed on: 13th January 2023

Good Customer Service

My local branch has fabulous, helpful staff. Reviewed on: 10th January 2023

Awful. Finally leaving

I had many accounts with Halifax for about 15 years, punch after punch they wore me into switching. None existent customer service, no perks, daft security features that leave you high and dry when you desperately need to use your card. Couldn't get a mortgage with them even on a terrible rate so went elsewhere, seen almost zero interest in all my years there due to terrible rates. Now I get far better service on a far better rate elsewhere. Reviewed on: 6th January 2023

Poor services, stressful account management, yelled at by staff on the phone

Have been trying to claim this money back for 2 months. Every 2 weeks I send another message and have money taken from my account, and then it's put back because I ask them to look at the evidence. It's mentally draining, stressful and extra effort. On top of that the interest rates are below 1%, applying for credit cards is basically impossible and calling to ask questions is met with burned out staff. Reviewed on: 18th December 2022

Worst Bank

Worst Customer Service do not join this Bank! I will be changing my Bank. They do not support the customer when fraudulent transaction happen. Reviewed on: 2nd December 2022

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