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Halifax: Current Account reviews

4.13
Based on 893 reviews, last reviewed 10th Dec 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax app Setting up the current account was quite a long process, I believe now you can just do it via the app but when I set up my account it was difficult. T... Read more Reviewed on: 10th December 2024
Stef J's avatar
Stef J

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (893)

Customer service

5
Even though our local bank got rid of the face to face tills, there is always a friendly face there to advise you or help you out if needed Reviewed on: 20th January 2022

Poor interest rates

3
Customer service has been reasonable but the company offers no incentives to save with them unlike others. Customer service staff aren't in a position to justify those decisions Reviewed on: 19th January 2022

Happy, Friendly bank

5
I have been banking with Halifax since I was 8 years old. I have found the customer service to be helpful and the online banking to be easy and simple. Whenever I have needed face-to-face assistance, I have gone into branch and found the staff to be well trained and friendly. Reviewed on: 18th January 2022

Amazing service

5
Great experience opening up an account with Halifax. Amazing customer service and got the specifics in the account I required. Happy with service. Reviewed on: 18th January 2022

Good bank

5
Never had a problem with Halifax in 20+ years Reviewed on: 18th January 2022

lost my cheque in branch!

2
not professional, how can they LOSE a cheque? deposited through the hole in the wall and left on the side in their office for over a week until i complained about being overdrawn for unknown reason. Reviewed on: 17th January 2022

Good for purposes.

3
Systems operate well and generally I do not have any problems. However they should reward people for leaving money in a basic current account without having to pay a monthly fee. They have the use of my money to fund borrowers and contribute to their costs so a fee free service should apply like it used to be in the past. Reviewed on: 17th January 2022

Great bank

5
Great bank Superb customer service Reviewed on: 15th January 2022

Great account

5
You get £5 cashback every month for ensuring you pay in £1.5k and spending £500 on your debit card. Great bank account and good service. Reviewed on: 14th January 2022

Decent

5
Good current account. They also give me £5 every month. Reviewed on: 13th January 2022

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