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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (984 reviews)

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4.26

Based on 984 reviews, last reviewed 11th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Never any issues and customer service is 10/10

Best bank I've ever been with - never had any issues and they're always easy to reach on the phone and app. Reviewed on: 28th February 2023

Brilliant for everyday banking

I use their app and branch services and have always found the service and availability amazing. Reviewed on: 28th February 2023

Poor service

To be honest, I have been With them for years Am I have no idea why. The customer service is rubbish and they have closed branches locally. The app is clunky and the fees are expensive for overseas transactions. Reviewed on: 25th February 2023

Ok

Long way to wait on the phone to speak to advisor. No option to cancel credit card online, not in branch, need to call to cancel it! Reviewed on: 23rd February 2023

More than a decade without any issues

I’ve had my account for years and never had an issue, staff at any branch I visit have always been helpful and polite. Reviewed on: 21st February 2023

HALIFAX CURRENT ACCOUNT

Excellent customer service and easy banking experience and great app great regular saver account for saving monthly Reviewed on: 19th February 2023

Halifax is so transparent!

They really have a great app, easy to use and there is always super friendly staff on the phones if you need further help. Reviewed on: 18th February 2023

Good bank, good customer support

Recommend this bank, they're responsive and have plenty branches about. Reviewed on: 18th February 2023

Highly likely to encourage more people to join the bank

The bank is highly committed and competent in providing quality service to customers Reviewed on: 17th February 2023

Great

Been with Halifax since I was 18 and they have always faultless wouldn’t use anyone else. Reviewed on: 16th February 2023

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