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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (932 reviews)

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4.13

Based on 932 reviews, last reviewed 24th May 2025

78% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025

Latest lowest rating:

1

Appalling - vote with your money and leave With Halifax over 30 years. First 20 were were very good - mortgage, current account, credit cards, etc. Last 10 years appalling customer service. The... Read more Reviewed on: 24th May 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (932)

Review of the Halifax, Current account:

They opened my account in the wrong name

I recently opened an account with halifax and when I received the cards the letter was addressed to Mrs khan but when I opened it it said Dear Mr Khan and my card had Mr Khan on it when I called I was told the account was in Mr when I clearly opened it in Mrs and I was told to go to the branch to change it although it was their fault I called earlier today and was told to call back between 7-11 am to speak to the relevant team who would sort it instead I spoke to a very bad customer service lady who didn't even care and when I told her I wanted to close the account she just said wait while I put you on hold and just closed it she didn't even try to talk me out of it like the other lady did it was like she didn't care about the bank or their customers update: I waited ages for halifax to respond to my complaint and after many calls I received a letter saying they had looked at my complaint and gave me £30 compensation which I think is an insult considering the inconveniences they have caused me and I definitely won't be banking with them ever again Reviewed on: 2nd March 2021

Appalling - vote with your money and leave

With Halifax over 30 years. First 20 were were very good - mortgage, current account, credit cards, etc. Last 10 years appalling customer service. They have down spec'd the customer service.. they stop every 2 out of 5 payments so you have to spend 20 minutes every 2 weekson phone to them proving who you are to access your own money; then they do it again! and again! Avoid like the plague as the customer comes last with Halifax. Reviewed on: 24th May 2025

Super quick and really helpful!

“Super quick and really helpful!” Reviewed on: 22nd April 2025

Halifax current accounts are easy to open and use

Halifax current accounts are easy to open and use Reviewed on: 20th April 2025

very good bank, ive had no problems with halifax sin...

very good bank, ive had no problems with halifax since joining up and would defo recommend Reviewed on: 20th April 2025

Very helpful and efficient and good support and oppo...

Very helpful and efficient and good support and opportunities with supplies Reviewed on: 19th April 2025

Reliable and quick.

Reliable and quick. The app is very easy to use and the overdraft facility is a life saver. Reviewed on: 17th April 2025

For a larger banks, I was skeptical

For a larger banks, I was skeptical about a switch to a Halifax current account but I've been impressed. Everything just works! When I've needed customer services they've been there the range of current account offerings is decent. Reviewed on: 15th April 2025

Excellent bank.

Excellent bank. Have a physical physical presence as well as online. Reviewed on: 11th April 2025

Halifax is always a Convenient way of banking.

Halifax is always a Convenient way of banking. The thing i love the most is the customer services. App usage is great and simple and easy to understand. Other banking services are great. Reviewed on: 11th April 2025

app is easy to use and has lots of features

app is easy to use and has lots of features Reviewed on: 2nd April 2025

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