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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.95 (162 reviews)

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3.83

Based on 162 reviews, last reviewed 13th Jun 2025

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

Halifax Mortgage Just re-mortgaged with Halifax, spoke to a broker first to get market rates and was going to proceed down this route but Halifax were only marginally ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax Fixed Rate Mortgage reviews (162)

Review of the Halifax, Fixed Rate Mortgage:

Extremely untrustworthy

Do not even apply for a mortgage with these extremely unprofessional individuals. Initially I was told that they would lend me £125,000 for the mortgage and gave an AIP. Next they said they'd only loan me £99,000 because I spent £3000 to book a holiday on my credit card (which is what sound minded people do for insurance). Next day they told me that they could loan me somewhere between £119,000 and £135,000 with the full and same details i gave them again. Two days later, after sending my application to an underwriter, they saidnthey could only lend me £113,000 and specifically stated that this as because I had booked my holiday in my credit card DESPITE me paying it off days later. Utterly vile individuals. How is that junk bank still in operation. Managed by idiots. Reviewed on: 14th September 2023

Don't Grow Old with Halifax

Been a loyal mortgagee of Halifax for more than 10 years. My deal is coming to an end, so contacted them for a NEW DEAL - THEY SAID NO. Their deals last 2 years 3 months - my O/S mortgage is 2 years 2 months. They didn't offer a new mortgage for a further month - JUST SAID NO! So loyalty counts for nothing with Halifax, nor does being old as they refused to extend my mortgage (I am coming 65). The person who I spoke with did make a further comment regarding my outstanding mortgage and I quote "WE WOULD PREFER IT IF YOU REPAID YOUR MORTGAGE NOW RATHER THAN WAIT 2 YEARS" - Nice to be appreciated by a friendly, caring bank - NOT So a word of warning to everybody out there, that's getting old - Don't grow old with Halifax Reviewed on: 4th December 2019

quick and easy mortgauge

Very quick mortgage promise then application all done within 2 weeks! Reviewed on: 25th November 2019

Easy first time

We purchased a mortgage from Halifax at the ripe old age of 51 - no problems, no hassle no hard sell, a great rate, help at the end of the phone - no problems Reviewed on: 20th November 2019

Worst bank for a mortgage

I dont usually write reviews but Halifax have really screwed us over. We were due to complete our house today and move in but last minute Halifax said they did not receive our solicitors letter. This was at 9am and followed by 4 hours of calls and 2 hours of being on hold only to find out that it was actually too late for them to send a confirmation email on a Friday. Now we have no home and nowhere to live until Tuesday. This is the worst bank I have ever dealt with. Do not get your mortgage with Halifax, go anywhere else. The staff are really inefficient and really unhelpful and you will spend hours trying to get hold of someone on the phone only realise it was a total waste of time. Reviewed on: 27th September 2019

Amazing customer service

really helped with renewing our mortgage and giving us the best price Reviewed on: 24th May 2019

beware of binary option scam

Beware of Binary options scam I initially invested a total sum of $75,000 over a period of 18 weeks in Wisebanc. My bonus/profit was $150,000, every attempt to make withdrawal failed and I was instructed to make another deposit of $15,000 before I can make withdrawals which I did. Up till now I'm still unable to make withdrawals and all attempt to contact broker has failed. This is very pathetic and I advise everyone to be mindful of Brokers they trade with. I did a due diligence test before investing with them but guess what I ended up getting burned. This is to create awareness, not everybody can be as lucky as I was. I'm saying this because I was able to recover my funds through the help of INTERNATIONAL RECOVERY AGENCY(IRA) David markson .Thanks to David he’s a private investigator and wealth recovery expert...you can email him on [email protected] for more inquiries. He will guide you on steps to take and get back all you have lost. Am very happy to share this because i love seeing someone smiling again. Good Luck Reviewed on: 6th May 2019

Useless and incompetent complaints team

Avoid them at all cost. They're a bunch of thieving arrogant morons who impose charges and fees left right and centre. They will not inform you when your fixed rate is over and cash in on overpayment until you switch! Their complaints team is useless and incompetent. Thieving scumbags at their best. Reviewed on: 26th February 2019

Ok

Great good wow easy cheap deal Reviewed on: 16th January 2019

Really easy experience for first time buyers

We recently took a mortage with Halifax on our first home! They were very easy and informative! Reviewed on: 12th January 2019

Excellent service over past 20 years

Have always had my mortgage with Halifax. Have moved several times, been through a divorce, re-mortgaged for extensions etc. Service always good, fully recommended Reviewed on: 4th December 2018

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