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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.94 (160 reviews)

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3.82

Based on 160 reviews, last reviewed 25th Apr 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

EXCEPTIONAL SERVICES FROM IAN DIXON IAN DIXON IS AN EXCEPTIONAL MORTGAGE ADVISOR My mortgage advisor Ian Dixon was exceptional and professional. He is the best Advisor who went extra m... Read more Reviewed on: 25th April 2025

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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Halifax Fixed Rate Mortgage reviews (160)

professional

great service and good communication. no worries. from start to end Reviewed on: 19th February 2016

Always been really helpful

They make you feel wanted, always helpful Reviewed on: 18th February 2016

Already recommended to others!

I have had a great experience with Halifax for many years as a banking customer, though last year I took out a mortgage, and Halifax were so helpful from the beginning to moving into our new home. They cover all the little details such as posting a "new home" pack with little treats and a mini DIY kit. It was just so lovely seeing our name on a parcel at our new house! We were also able to take advantage of a cash back offer for first time buyers which came in so useful. I've already recommended halifax to others who are currently looking for a mortgage. Reviewed on: 16th February 2016

Good experience with a Halifax mortgage

Took out a mortgage with Halifax three years ago and found the team at the branch very helpful and experienced. They were quick to help and did not rush during the appointment and my custom felt valued. Good rates too. Reviewed on: 28th August 2015

Good Competitive Rates

Have been with Halifax mortgages for 3 years now after originally taking out a 2 year fixed rate, when the time had come that my fixed rate was over a quick call to customer services later and I had been offered the lowest rate around for another 2 year contract and they even rushed the paper work so it would be processed before that months payment so it would be reduced. Great friendly customer service. Reviewed on: 26th August 2015

They messed up changing the amount of an overpayment.

I'd rang up to increase my overpayments to an extra £116, but they only increased it by £16. Either the advisor misheard, or it was a typing mistake. I didn't find out until the direct debit went through, necessitating another call to Halifax to sort it out. Reviewed on: 15th August 2015

Remortgaged to a new fixed rate in 5 minutes and saved £70 a month!

I have now had a Halifax mortgage for 18 months and my fixed rate deal was ending. I looked at the offers on the website and when I entered my mortgage number, was given 2 deals to choose from - a 2 year fixed rate or a 4 year fixed rate. I selected the one that I wanted and was given a reference number to log in to check the progress of my switch. The next day, I received an email from Halifax to say it had all been confirmed and I would receive confirmation documents in the post as well as online. I've saved £70 a month on my mortgage for 5 minutes of my time! Reviewed on: 10th August 2015

Easy enough

I kickstarted my application in branch, and from then felt very well guided through the process. I'm now happily in my new home...and happy I applied for my mortgage with the Halifax! Reviewed on: 25th May 2015

Timing wasn't great

I arranged my mortgage with Halifax at the top end of the market. Not their fault, but it's not been good to see the cost of mortgages drop like flies while mine stays the same Reviewed on: 14th October 2014

They make life easy

The Halifax is my mortgage provider, I got a great mortgage with little fuss and they really make me feel like a valuable customer. Reviewed on: 2nd October 2014

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