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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.95 (162 reviews)

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3.83

Based on 162 reviews, last reviewed 13th Jun 2025

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

Halifax Mortgage Just re-mortgaged with Halifax, spoke to a broker first to get market rates and was going to proceed down this route but Halifax were only marginally ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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Halifax Fixed Rate Mortgage reviews (162)

halifax mortgaga

excellent customer service and follow up Reviewed on: 7th September 2016

Taking out the mortgage

When I took out the mortgage, the advisor was very efficient and helpful. She checked all of the different rates out and didn't try to sell me anything I didn't want. The whole process was easy. The offer changed because it took so long to buy the house (over 6 months) but that did not cause any problems and they did it over the phone without any hassle. Reviewed on: 5th September 2016

Easy to deal with

Halifax are so easy to deal with, when it comes to our fixed rate needing renewal it's simple, can do over the phone and with email. All the statements that we receive are easy to understand and use plain English. Reviewed on: 5th September 2016

Mortgage switch

Online change of mortgage product. Very easy to do online with good explanation and everything went as advised. Reviewed on: 30th August 2016

Helpful with problems.

When I was havinga few difficulties,, the customer care team were very helpful and understanding. Was very pleasantly surprised. Very easy to talk to and put an anxious customer at ease. Reviewed on: 30th August 2016

Halifax Mortgage

Overall I found the process of taking out a mortgage with Halifax easy and reasonably stress free. Any queries I had throughout the process were dealt with quickly and professionally. I felt that I was kept informed during each step and any terms I did not fully understand were politely explained. Reviewed on: 30th August 2016

Quick and easy renewal of a 2 year fix!

I could not believe how easy it was to renew our 2 yr fixed rate deal. It was all done online and took less than 5 minutes. I have no issues recommending Halifax whatsoever Reviewed on: 30th August 2016

Concerned with a personal loan

Wanted to find some information about the shared equity loan we hold on our house, extremely worried about what to do... assistant went through all options, reassured and changed our mortgage to a better monthly repayment. Very helpful unbiased view. Great service. Reviewed on: 30th June 2016

Always helpful and fair

We got into some difficulties when my husband lost his job and were struggling to make our repayments. We contacted the Halifax who were lovely and arranged a loan to pay off the arrears and affordable smaller payments until we were back on our feet. They stopped sending out letters and phone calls and were very accommodating and understanding and in a situation like that, that's what you need. Reviewed on: 17th May 2016

Great easy experience buying our first home.

Really helpful mortgage advisor who went out of her way to find us a convenient appointment, went through everything clearly and then called us straight away when there was a slight problem, which wasn't one at all. All the paperwork was done and sent through to us well before we were ready to exchange and after so many horror stories, our mortgage was the least stressful part of buying our first home Reviewed on: 14th May 2016

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