Write a review

Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.15 (643 reviews)

View other Hastings Direct products

3.04

Based on 643 reviews, last reviewed 26th Feb 2025

90% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Easy to set up, renewal price the same as "new busin... Easy to set up, renewal price the same as "new business" price, all in all very good firm to deal with Reviewed on: 26th February 2025

Latest lowest rating:

1

DO NOT USE HASTINGS PLEASE Terrible - my car gets stolen and they refuse the claim for a key discrepancy issue and THEN LOSE THAT key! Car has been found by the police and Hasti... Read more Reviewed on: 29th January 2025

Read all reviews See your review

About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

Hastings Direct Car Insurance reviews (643)

Review of the Hastings Direct, Car Insurance:

My car was vandalized.

My car was vandalized. The claim process was started then Hastings Direct WIPED ALL RECORDS OF THE CLAIM from existence Reviewed on: 3rd June 2024

Great multi car discount

Have used this provider several times over the 7 years of driving. They offer a great multi car discount which is perfect for me and my partner. Nearly always the cheapest provider for us. Reviewed on: 22nd August 2023

Very easy and straightforward

Rang them up and my car insurance was done less than 5mins. very quick. Reviewed on: 22nd August 2023

Superb Insurance Company!

Being with Hastings Direct has been a walk in the park compared to other insurance companies. They have an app that it's really easy to navigate and shows you what you are looking for in an easy way. I have contacted them directly on the phone and they have been helpful too. I would totally recommend them! Reviewed on: 22nd August 2023

Trustable Insurance

Trustworthy insurance company that give you great deals on all kinds of insurance Reviewed on: 22nd August 2023

Cheapest around and dealt with my claim well

I’ve used Hastings for several years. When I’ve needed to claim (car stolen) it was dealt with well and I’ve been happy with their service. They almost always come out cheapest too. Reviewed on: 22nd August 2023

Easy to use, helpful insurance provider

Never encountered a problem before, easy to use and good customer service Reviewed on: 22nd August 2023

Ok but not brilliant

I use these for multi car cover when I phoned up for a renewal price I was told to shop around and phone them back after Thought multi car would mirror cars but it doesn’t and also they do t so temporary drivers you have to pay for a year Reviewed on: 22nd August 2023

Does the job

Provides insurance, yet to have to test their customer experience but managing your account is straightforward Reviewed on: 22nd August 2023

Fuss free and easy

Have been with Hastings for a number of years and have been very impressed with the ease of setting up and renewal. Also very pleased not to have unnecessary or unexpected yearly increases on my car insurance premium! Reviewed on: 22nd August 2023

Great all rounder for car enthusiast

When calling the company, the wait times are short. The staff are knowledgable and assist in my queries. The price isn’t the cheapest but they cover much more than standard insurers. Overall a great company who I renew with yearly. Reviewed on: 22nd August 2023

Do you have a different Hastings Direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Caravan Insurance
from Scenic Insurance 0.00 from 0 reviews
Caravan Insurance
from AA 4.00 from 2 reviews
Car Insurance
from Co-op Insurance 2.37 from 74 reviews

There's still more to see!

Hastings Direct has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub