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Hastings Direct: Home Insurance reviews

Name: Home Insurance
Rating: 3.26 (57 reviews)

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3.13

Based on 57 reviews, last reviewed 28th Dec 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

40%

16%

33%

Latest highest rating:

5

Great price, not had to contact them yet though Great price, not had to contact them yet though Reviewed on: 5th September 2024

Latest lowest rating:

1

Blanket Refusal To Renew Home Insurance Received anote 28.12.24 saying they would not renew our home insurance when it runs out in a month. No specific reaosn given, juts that some area had ... Read more Reviewed on: 28th December 2024

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About this product

Before taking out a home insurance policy, you should check customer reviews to be confident that the provider is reputable. Although a secure policy is key, a provider you can trust is just as important. We collect Hastings Direct home insurance reviews to provide you with insight from genuine policyholders.

Hastings Direct offers buildings insurance, contents insurance and a combined policy of the two. Choose between Hastings Direct and Hastings Premier, depen...

Hastings Direct Home Insurance reviews (57)

Review of the Hastings Direct, Home Insurance:

good company

really good company to deal with makes the purchase so much easier Reviewed on: 28th July 2019

The best product for the price

The best product for the price, comprehensive cover with value Reviewed on: 24th August 2024

Competitively priced.

To date I have not had to make a claim and have limited dealings with Hastings but customer service has been polite and efficient and pricing competitive. Reviewed on: 23rd August 2024

Our home insurance was very competitively priced, wi...

Our home insurance was very competitively priced, with low excesses and high cover. It was easy to personalise our cover and add on valuables such as an engagement ring, and gadget cover for both inside and outside the home. Reviewed on: 23rd August 2024

So easy to use their website and get a quote

So easy to use their website and get a quote Reviewed on: 23rd August 2024

Really easy to set up a policy.

Really easy to set up a policy. They’re always competitively priced against other providers. Their app makes the policy easy to manage and if you need to make any changes. Reviewed on: 23rd August 2024

Were the cheapest by a small amount but have used in...

Were the cheapest by a small amount but have used in the past and very competitive and good customer service. The app they have is about as good as insurance companies have figured out so far. Always worth topping up with a cashback somewhere too Reviewed on: 23rd August 2024

Disgrace.

Disgrace. Basically accused of lying to save them £100. Because I was not in the room when the damage occurred they referred to this as an inconsistency rather than simply honest. Liars and cheats. Took 3 months to refuse to pay so paid £50 in premiums whilst waiting. AVOID. Reviewed on: 10th January 2024

If only minus stars were possible!

Horrific! A leak that started the size of a coin is now over 4 ft in diameter! They've sent 3 plumbers who have all made the situation worse. It's a living hell! Reviewed on: 26th December 2023

Do not bother

We recently started a bathroom renovation. Upon the bathroom being ripped out our builder discovered that 5 joists under the floor boards had rotted from water damage. This was unbeknownst to us as there hasn’t been any indication of a leak. I contacted Hastings to explain and they at first were great and quick to sort out alternative accommodation for us due to having no access to toilet facilities. 4 days later a surveyor came, the claim was declined and we have been left not... Reviewed on: 27th October 2023

Very clear policy at a good price

This seems to be a good quality product from a reputable provider. It's low in price but seems to offer good peace of mind. Reviewed on: 8th September 2023

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