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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

Good account and easy to use

Happy with the account thus far and have been fairly responsive to any queries that I've raised. My only real quibble is that it wasn't that easy to link to my accounting software, but did manage to get this working eventually. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, thanks for your feedback. We're pleased to hear that your accounting software is up and running. We'd also like to share that our in app customer support has been extended and is now available 08;00 to 20:00 on weekdays and 08:00 to 14:00 on Saturdays if you need us. Thanks again Response date: 9th March 2023

success in business

The confidence to work with a company with tradition and experience, and recognizes the importance of my financial security Reviewed on: 8th March 2023

Great business bank account.

Easy initial set up. Nearly everything can be done on the app. Easy to make one off or regular payments. Able to get notifications of money in and out of your account. Universal Business Advisers in branches to assist with changes and get advice. Great service! Reviewed on: 8th March 2023

Business Banking made easy

HSBC Kinetic is a digital first, intuitive business bank that gives SME's the perfect banking partner. Reviewed on: 8th March 2023

Great for small business

Easy to use and manage for small businesses. Reviewed on: 8th March 2023

Brilliant products makes life so much easier

It is so easy to use, with no fees in the first year, quick and easy, simple to use Reviewed on: 8th March 2023

App and online service

The App of HSBC kenitic is convenient; Online service is on time and efficient. Reviewed on: 8th March 2023

So far so okay

I haven't used it enough to comment much. Was easy to setup. Seems to have good features. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Welcome to HSBC Kinetic, it's great to have you and your business onboard. Now that you're all set-up we hope you'll find all the products and services useful for your business. If you need help we've just extended our opening hours. Our in app customer support is now available 08:00-20:00 on weekdays and 08:00-14:00 on Saturdays. Response date: 9th March 2023

The app is great

The HSBC Kinetic app is great. It does everything you need it to and is intuitive and simple to use. Deducted one star, since the browser-based version is pretty useless and has hardly any of the functionality of the app, but I don't need to use it that much, so it's not a major issue. Reviewed on: 8th March 2023

Hassle free

Hassle free process and service, as a startup owner its hard to spend lot of time on account opening but these guys made it so simple and easy to go Reviewed on: 8th March 2023

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