Smart Money People Logo

HSBC Kinetic: Business Account reviews

4.67
Based on 1,938 reviews, last reviewed 5th Mar 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

Easyeasy access online Easy access online for quick checks Reviewed on: 26th February 2025
Darren Sharp's avatar
Darren Sharp

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
SB's avatar
SB

About this product

HSBC Kinetic Business Account reviews (1938)

Review of the HSBC Kinetic, Business Account:

good service

5
never put me down, good customer service Reviewed on: 2nd April 2023
Reply from HSBC Kinetic Thanks for rating our customer service. If you need help you can now contact us in the app using live chat later in the evenings and Saturdays from 08:00-14:00hrs . Response date: 3rd April 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Very function and easy to use

5
I find the ability to allocate costs under different business uses incredibly useful for tracking spend. Equally the automatic analysis of where expenditures are in a quick view is a fantastic functional business tool and overall time saving on my own analysis. It’s been great for my start up business. Reviewed on: 8th March 2023

a great service form a great service provider

5
I use HSBC for my personal banking needs, when I set up my company it was a 'no brainer', why fix something that's not broken, the set-up and the running of the account have been seemless Reviewed on: 8th March 2023

Quick to set up

5
Excellent service from HSBC Easily setup form and straightforward Reviewed on: 8th March 2023

Brilliant Bank and App

5
New start up - process was extremely easy to set up and the app its easy is very user friendly. Reviewed on: 8th March 2023

I am happy your service

5
I have satisfied your service and customer service allows good the give quick answer so I am impress Reviewed on: 8th March 2023

Good

4
Is not the best bank account that I have, but works well, and can be better. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Hi, thank you for your review. We're always improving the app with regular updates to add new products, services and improve the experience. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Easy to use and friendly service

5
Straightforward banking and always a help when needed with the chat service. Highly recommended. Reviewed on: 8th March 2023

Simple & efficient

5
Had a great experience building my business with My account with Kinetic HSBC. It was very simple & everything online. Thank you Reviewed on: 8th March 2023

Excellent bank

5
Very happy with customer services and happy with banking Reviewed on: 8th March 2023

Easy, efficient & simple to use

5
I set up my small hobby business about 8 months ago. Setting up my HSBC Kinetic business account has made life so much easier. It links to quickbooks and helps me with my overall finances for my small business. Thank you & I continue to recommend to others Reviewed on: 8th March 2023