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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1938 reviews)

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4.67

Based on 1,938 reviews, last reviewed 5th Mar 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

4

Easyeasy access online Easy access online for quick checks Reviewed on: 26th February 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

HSBC Kinetic Business Account reviews (1938)

Review of the HSBC Kinetic, Business Account:

good service

never put me down, good customer service Reviewed on: 2nd April 2023

Reply from HSBC Kinetic Thanks for rating our customer service. If you need help you can now contact us in the app using live chat later in the evenings and Saturdays from 08:00-14:00hrs . Response date: 3rd April 2023

I really need to do a business *****

I really need to do a business to be able to support myself in the country, I am very happy with Hsbc bank Reviewed on: 13th March 2023

Fast service

I applied a kinetic account via phone app.. I was surprised when I see they just open my business account ia a 5 mnts...Really I was very pleased Reviewed on: 13th March 2023

Reply from HSBC Kinetic Hi Harjindarr, Welcome to HSBC Kinetic and thanks for your great review. We're delighted that you found getting an account fast and we hope you'll find the app and all it it's products and services useful to manage your business. If you haven't already done so you may wish to request your free debit card. Thanks again for your review and choosing HSBC Kinetic. Response date: 13th March 2023

User friendly

The process of setting up my business account was easy and straight forward, especially for a non tech savvy person like myself Reviewed on: 13th March 2023

Reply from HSBC Kinetic Hi Conor, Great to have you and your business on board, we're delighted to hear that you've had such a great start with HSBC Kinetic. We build Kinetic with the help of over 3,000 businesses across the UK to ensure opening and running an account is as smooth as possible. If you need us our Customer Support Team are available in the app using our Live Chat. Many thanks Response date: 13th March 2023

This App was pretty easy and quick to register

It was a wonderful experience and straight forward Reviewed on: 13th March 2023

Reply from HSBC Kinetic Hi Sophia, We're delighted to hear that you found your HSBC Kinetic account opening easy and overall a wonderful experience. We hope you'll continue to find the app useful for your business. Many thanks for your review. Response date: 17th March 2023

Service exceeeding expectations

If you want a great bank for your business, you cannot go wrong here! Reviewed on: 13th March 2023

Reply from HSBC Kinetic Thanks Ralph, We're delighted the HSBC Kinetic service is exceeding your expectations, Thanks for rating us! Response date: 17th March 2023

Easy to use, well shown overview of income and expenses, great for budgeting

I have never had any issues with the app. With the way the app has been developed it is very easy to make payments, access and download documents and checking latest transactions. The performance reports are clearly displayed with an easy understanding of the given graphs which is great for budgeting. However, some of the saved payees details duplicate even though only references vary, which creates a long and unnecessary list of duplicate payee details. Could possibly improve with a check box, when making a payment, to save payee details for later which could help with the management of the list. Overall, I would highly recommend. Reviewed on: 13th March 2023

PERFECT FOR BUSSINESS.

SIMPLE ,EASY WAY TO MANAGE ,I LIKE IT! Reviewed on: 12th March 2023

Reply from HSBC Kinetic Thanks so much Andrei, We're delighted to hear that our app is perfect for your business. Response date: 13th March 2023

Great Bank for start up company

Have never had any problems that was not resolved Reviewed on: 11th March 2023

Reply from HSBC Kinetic Hi thanks, Great bank for start-ups! We've worked hard to make everything easy and fast - so whether you're new to business or moving across we frequently update the app to ensure it runs smoothly. Our Customer Support team are also on hand if you need help using live chat in the app or call us. Many thanks Response date: 13th March 2023

Easy and simple very clear and helpful insights

Used the kinetic as it’s not giving usual in/out statement but also helpful insights of where my new business money is going. For a technophobe it’s so easy even I’ve managed to understand each part and set up payments bills and debit payments Reviewed on: 11th March 2023

Simple, Informative & Quick

HSBC Kinetic is a fantastic bank. The app is simple and easy to use. Viewing bank statements, making payments, keeping track of my account are all easy tasks to complete via the app. If there are any changes being made to the account, I am always notified by email. The customer service and chat is always responsive and helpful. Highly recommend. Reviewed on: 11th March 2023

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