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HSBC: Bank Account reviews

3.61
Based on 1,233 reviews, last reviewed 23rd Feb 2025
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
16%

Latest highest rating:

5

I went to HSBC because I lost my card, and I met a b... I went to HSBC because I lost my card, and I met a beautiful customer service agent, Linda Newron, who welcomed me and helped how to get new card in t... Read more Reviewed on: 23rd February 2025
Huda D's avatar
Huda D

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025
Evavanpiet's avatar
Evavanpiet

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can
...

HSBC Bank Account reviews (1233)

Review of the HSBC, Bank Account:

dependable, accurate and helpful

5
Using their in store and online banking service I've found that help is never too far away and always at hand. Reviewed on: 12th February 2017

Agree terms of a loan then renage

1
After an agreement for a loan the money never went into my account having been assured that the funds would go in I purchased building materials and contractors for some work to be carried out ...the funds still didn't reach my account...I've now had to literally skint myself to pay what I owe ...stay clear of hsbc Reviewed on: 30th March 2022

Since I was 14

5
I have been with HSBC for 26 years and cannot fault them! Reviewed on: 30th March 2022

Great bank

5
Very good bank helps out with any enquiries or problems I have also with arranged overdraft has helped me clear debt and they are very understanding Reviewed on: 29th March 2022

Best bank overall

5
Especially to for salaried people, HSBC provides the best service and plans Reviewed on: 29th March 2022

Great and generous

5
My experience with HSBC has being amazing. They have excellent customer service, kind, generous and polite to customers. They are very innovative, especially with their mobile app and keep improving all the time. They have great banking offers and fast transactions payments system. Reviewed on: 29th March 2022

easy online banking

4
the online banking is very easy to access Reviewed on: 27th March 2022

Not great- lacks basic features

2
The mobile app is lacking basic features down to removing payees - this is not possible and requires online banking. Some great staff in the branches though ( or at least the ones to at are still open ). Reviewed on: 26th March 2022

Easy to use and friendly

5
Staff are always friendly on the phone, easy to use online interface. No problems or delays with accounts or information requests. Reviewed on: 25th March 2022

Meh, good but not the best

3
App is fine, customer service are trying to help but not too informative like other banks Reviewed on: 24th March 2022

High Street Bank not keeping up with the times

2
Such a big bank, with such poor offering and cumbersome app, and their sustainability values and general ethics are far from good. I'm choosing to move my money away from them to challenger banks and building societies that do it much much better. Reviewed on: 20th March 2022

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