Write a review

Newsletter

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

View other HSBC products

3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1392)

Good account with good app

The process of applying and switching was simple and the app really helps in keeping track Reviewed on: 11th March 2023

Great service

Smooth account opening process with great incentives. Clear communications and good website and app. Reviewed on: 11th March 2023

Appalling customer service

Whenever I go into my branch (Sheffield) for anything I am immediately directed to online banking. Staff refuse to assist in person, HSBC does not care about its customers any more. Reviewed on: 11th March 2023

Good Bank

I joined when they offered £200 to switch. Pleased with that. When an issue arose unconnected with that they acted extremely quickly. Reviewed on: 11th March 2023

Bank Account

Excellent customer service and great products offered Reviewed on: 11th March 2023

Slow service

They make requests very complicated and long winded Reviewed on: 10th March 2023

Not customer friendly as compared with metro

Staff is not that much friendly. A lot of wait Reviewed on: 10th March 2023

Great service always

Quick and easy to set up always there if I have any needs Reviewed on: 10th March 2023

Amazing

Such good customer service, accessible app Reviewed on: 10th March 2023

Horrendous

Due to the sudden and unexpected death of my husband I have been dealing with a number of financial institutions, HSBC are by far the worst. Disrespectful, unhelpful and slow at a time when things could not be worse. Reviewed on: 10th March 2023

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Allied Irish Bank - AIB 3.50 from 16 reviews
Basic Current Account
from Barclays 4.26 from 151 reviews
Current account
from Barclays 4.31 from 4963 reviews

Want to see more from HSBC?

Investments
from HSBC 4.48 from 19 reviews
Travel Insurance
from HSBC 4.43 from 15 reviews
Online Bonus Saver
from HSBC 4.37 from 15 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub