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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

13% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Don't understand

I have had my account for over three years, can't get an overdraft or even a credit card. I get bi weekly wages yet I'm turned down everytime I apply for anything. My husband switched banks and he's happier. Can't wait to leave Reviewed on: 9th March 2023

Good Service

Very good service and reliable assistance Reviewed on: 8th March 2023

They are amazing and reliable

This bank is an amazing reliable and safe bank they are so easy to join and very kind to all customers Reviewed on: 7th March 2023

Everything you need for banking

The staff and app are helpful for everyday banking needs Reviewed on: 7th March 2023

Easy App

It’s easy to have everything under one roof. Current account/childrens accounts etc. Makes it easier to manage within the app. Reviewed on: 7th March 2023

A loyal customer

I have been with HSBC for 15-years and they have always been brilliant, sorting issues quickly and effectively. I have never thought about changing. Reviewed on: 7th March 2023

Good personal banking support

Calliing up bank and being able to get through to a human being can be a challenge and frustrating at times. With HSBC my experience has been better than my previous banks where it could take 5-10minutes. This has been the single biggest reason for moving banks in the past. Reviewed on: 7th March 2023

Bank

Amazing experience dealing with the bank respectful honest easy Reviewed on: 7th March 2023

Easy. Accessible

Had my personal account opened. It was brief but trustworthy process. Reviewed on: 7th March 2023

HSBC

Ease on everything from online to using app. Modern Smart Reviewed on: 7th March 2023

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