Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1313 reviews)

View other HSBC products

3.66

Based on 1,313 reviews, last reviewed 19th Nov 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

4

Good communication and helpful customer service Good communication and helpful customer service Reviewed on: 19th November 2025

Latest lowest rating:

1

Zero is their number. Zero is their number. I paid out my mortgage and signed the discharge papers months ago, only to learn during the sale process that the bank still hol... Read more Reviewed on: 7th November 2025

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1313)

HSBC is a world class bank

HSBC is a premium bank. It's really secured and they have got many options to customize your bank account. Also it has many branches all over the world. It's like anywhere you go you would definitely get HSBC everywhere. To conclude, it's the most user friendly bank company. Reviewed on: 11th November 2015

Quick Easy Awesome

Efficient, quick, easy, convenient changing of account address. There must be at least 1 HSBC branch near your area. Reviewed on: 8th November 2015

Very Good

I have a bank account and their customer service is great and online banking is very secure and helpful. Reviewed on: 8th November 2015

excellent

Hsbc is a really reliable bank account to join with, has loads to offer and has really helped me out with overdrafts ect.. Would definitely recommend Reviewed on: 7th November 2015

i have had several bank problems with money being taken from my account and hsbc have always been helpful and quick about getting my money into the account and

there have been two occurrences where money has gone missing from my account when it shouldn't have done. when I told HSBC they were very quick about paying the money back to me until they had resolved the problem. Reviewed on: 6th November 2015

They should improve their services .

Their services are inefficient. The system is complicated. They should improve their services by simplifying their procedure. However, the officers are friendly and helpful. Reviewed on: 5th November 2015

HIGHLY AVERAGE

not overly impressed with the service, other banks offer a better service Reviewed on: 3rd November 2015

Haven't had a problem for well over 10 years

I've been with them for over 10 years and have never had a problem. They've blocked large online payments before but I'd rather they do that in case my details ever get stolen! Reviewed on: 14th September 2015

Happy with this bank account

Have been with this bank since they were called Midland Bank. Never had any reason to want to change Reviewed on: 30th August 2015

One of the best banks with best services. Been a happy customer for 15 years!

HSBC has long since been a bank that has put it's customers satisfaction first. I say this because they will often waver fees just with a simple phone call. They also don't slap on huge fines because you go a few quid over your overdraft. They also occasionally call me to see if everything is ok and that I'm satisfied with their services as bank. Definitely one of the better banks out there, would recommend. Reviewed on: 30th August 2015

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Unizest 2.60 from 2 reviews
Platinum Current Account
from TSB 3.60 from 19 reviews
Current account
from Halifax 4.14 from 939 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.78 from 6 reviews
Home Insurance
from HSBC 4.46 from 7 reviews
Regular Saver
from HSBC 4.42 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub