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HSBC: Bank Account reviews

3.61
Based on 1,232 reviews, last reviewed 5th Feb 2025
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
16%

Latest highest rating:

5

Easy to use, always helpful Easy to use, always helpful. Really appreciate their app. Reviewed on: 5th February 2025
A Buzhynski's avatar
A Buzhynski

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025
Evavanpiet's avatar
Evavanpiet

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1232)

Review of the HSBC, Bank Account:

Shocking Customer Service

1
every time I have a problem they make it an even bigger one Reviewed on: 24th November 2019

Interms of security and providing good services HSBC...

5
Interms of security and providing good services HSBC is the best Reviewed on: 27th March 2024

Simple banking.

4
Simple banking. Does the job well Reviewed on: 23rd March 2024

Hsbc standards have slipped compared to previous years.

3
Hsbc standards have slipped compared to previous years. For example, repeated failure to correctly set up a direct debit from hsbc ac for hsbc credit card. Took months to sort out and was only able to resolve by raising as a complaint. Reviewed on: 22nd March 2024

It’s a good bank for daily spending not amazing but...

4
It’s a good bank for daily spending not amazing but not bad either Reviewed on: 15th March 2024

Good experience in branch.

5
Good experience in branch. They need to put new cash deposit machine outside aswl Reviewed on: 14th March 2024

no local branch says all

3
no local branch says all- have to go to canterbury for any issue. internet not always available Reviewed on: 14th March 2024

HSBC is a good bank with ethical value.

4
HSBC is a good bank with ethical value. Have never had issues with them. They are highly orofessional Reviewed on: 14th March 2024

The staff was not friendly or helpful, they are talk...

1
The staff was not friendly or helpful, they are talking with the customers inappropriate and they are not solving your issues also they are not providing updates or informations about your requsts Reviewed on: 12th March 2024

Always helpful Responsive not terrible fees

5
Always helpful Responsive not terrible fees Reviewed on: 12th March 2024

Experience using hsbc

5
Was able to sign up hassle free compared to other banks because I’m an international student. And the app is not finicky and straightforward to use. Also, they reply to my calls in a concise and helpful manner. Reviewed on: 12th March 2024

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