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HEY Credit Union: Loans reviews

5.00
Based on 190 reviews, last reviewed 30th Apr 2025
12100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

The staff are outstanding, listen, help & explain al... The staff are outstanding, listen, help & explain all details of what’s needing discussed Reviewed on: 30th April 2025
Sharon M's avatar
Sharon M

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Loans reviews (190)

Review of the HEY Credit Union, Loans:

HEY helped me when I was struggling, now life is...

5
HEY helped me when I was struggling, now life is good Reviewed on: 17th April 2025

The staff are outstanding, listen, help & explain al...

5
The staff are outstanding, listen, help & explain all details of what’s needing discussed Reviewed on: 30th April 2025

They have always gone above and beyond and even taki...

5
They have always gone above and beyond and even taking the time to listen and have a chat Reviewed on: 30th April 2025

Life happens.

5
Life happens, sometimes through no fault of our own, and it's good to know that when crisis hits HEYCU provides a compassionate, understanding service that is there to help in whatever is needed. Reviewed on: 29th April 2025

Great service

5
I have been with credit union for a good few years .They have been great .Very helpful .Great staff and great understanding Reviewed on: 29th April 2025

The whole experience of applying for my loan was qui...

5
The whole experience of applying for my loan was quick and easy. I didn’t feel overwhelmed or that there was any hidden information I had missed. Each payment is taken out efficiently and my online account helps me keep track of how much I have left to pay. Reviewed on: 28th April 2025

All staff are very friendly and approachable, and se...

5
All staff are very friendly and approachable, and service with a smile. There’s always someone on hand to help with any enquiry you might have. Reviewed on: 28th April 2025

Great service

5
Always reliable and helpful. Would definitely recommend this company. Helped me when I needed that bit extra until payday Reviewed on: 27th April 2025

Id say the best place you could ever get a loan

5
Been with credit union for about 12 years, had multiple loans, always excellent service, quick to answer phone etc Reviewed on: 25th April 2025

I have borrowed from credit union and renewed my loa...

5
I have borrowed from credit union and renewed my loan multiple times via the child benefit scheme and I like how I can withdraw to my bank whenever I want to, when my loan was cleared I used it as a savings account which was quite handy Reviewed on: 25th April 2025

Credit union loans

5
I have used credit union for loans for the last few years and it’s been such an easy process. Customer service is always excellent. I’m a single mum so the service has been so useful for me Reviewed on: 24th April 2025

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